Upcoming
Events:

 


Home
About PI
Conferences
Training
Registration
Publications
Issue Areas
Government
Non-Profits
Private Sector
Contact Us

The Performance Institute
311 North Washington Street,  Suite 200
Alexandria, VA 22314
Phone:
 (703) 519-6270
Fax:
 (703)-519-6271


Knowledge Assistant Certification Program 

Download the Latest Knowledge Assistant Brochure

"Enhancing the Skills and Advancing the Careers of Administrative Staff"  That's the motto of the Knowledge Assistant Certification Program, a national training curriculum offered by The Performance Institute to equip administrative staff with technological, research and professional skills to improve the productivity of their offices and advance their own careers. 

The Program covers the "why" and "how" administrative staff must make the transition to Knowledge Assistants in order to remain productive and competitive in today’s business world.   Thousands of individuals have been through this high-impact program and hundreds of organizations have used the program to train staff, reclassify positions, increase office productivity, and improve morale.  

For more information on the Knowledge Assistant Certification Program, contact Kathy Foster.

Course Offerings: A Comprehensive Curriculum

The Knowledge Assistant Certification Program offers 24 courses in key office productivity areas, including:

               Career Planning                       Website Development

               Professional Excellence            Office Technology

               Multimedia/Publishing              Research and Analytical Skills

View our Course Catalogue and register for a class today!

Sign up for the Introductory Course coming to a city near you!

Adobe 4.0 Reader Needed for these  files. 
Download it here.

What is a "Knowledge Assistant?"


A Knowledge Assistant is part of a new job family that blends the administrative positions of yesterday with the technology positions of today and tomorrow.  Knowledge Assistants must be capable of independently and competently conducting carrying out any of the following responsibilities:

·         Research (online and traditional)

·         Data packaging and analysis

·         Graphic layout for presentations and brochures

·         Project management and accounting

·         Website and Intranet management

·         Help Desk assistance for hardware and software systems


 



PI Specialized Centers

Knowledge Assistant Certification Program

Environmental
Performance
Institute

Center for Technology
Strategy

Law Enforcement
Development
Center

Center for Civic Leadership