| Knowledge
Assistant Certification Program |
Download
the Latest Knowledge Assistant Brochure
"Enhancing the
Skills and Advancing the Careers of Administrative
Staff" That's the motto of the Knowledge
Assistant Certification Program, a national training
curriculum offered by The Performance Institute to equip administrative staff
with
technological, research and professional skills to
improve the productivity of their offices and advance
their own careers.
The
Program covers the "why" and "how"
administrative staff must make the transition to
Knowledge Assistants in order to remain productive and
competitive in today’s business world.
Thousands
of individuals have been through this high-impact
program and hundreds of organizations have used the
program to train staff, reclassify positions, increase
office productivity, and improve morale.
For more information
on the Knowledge Assistant Certification Program,
contact Kathy Foster.
|
Course
Offerings: A Comprehensive Curriculum
|
The Knowledge Assistant
Certification Program offers 24 courses in key office
productivity areas, including:
Career Planning
Website Development
Professional Excellence
Office Technology
Multimedia/Publishing
Research and Analytical Skills
View our Course Catalogue
and register for a class today!
Sign up for the Introductory
Course coming to a city near you!
Adobe 4.0 Reader
Needed for these files.
Download
it here.
|
What
is a "Knowledge Assistant?"
|
A Knowledge Assistant is part of a
new job family that blends the administrative positions
of yesterday with the technology positions of today and
tomorrow. Knowledge
Assistants must be capable of independently and
competently conducting carrying out any of the following
responsibilities:
·
Research
(online and traditional)
·
Data
packaging and analysis
·
Graphic
layout for presentations and brochures
·
Project
management and accounting
·
Website and
Intranet management
·
Help Desk
assistance for hardware and software systems
|