Transitioning from Administrative Assistant to Knowledge Assistant

The Knowledge Assistant Program begins with a dynamic introductory course that highlights why administrative staff must make the transition to Knowledge Assistants for the future in order to remain productive and competitive in today’s business world.  The course serves as a “tour de force” of a variety of office technologies that will enhance office efficiency and project management, as well as an introduction to key strategies for advancement in:

ü     Using technology, hardware and software in office projects

ü     Improving professional skills in writing, communication and office interaction

ü     Utilizing Multimedia Applications to enhance office documents and materials

ü      Designing and maintaining websites

ü      Conducting value-added research and data analysis for coworkers and supervisors

This course provides a step-by-step blueprint for improving the value of what administrative personnel contribute in contemporary organizations.  Even without committing to the entire Knowledge Assistant curriculum, this course will yield significant benefits and position administrative staff for success in the information age.

How you will Benefit:

·         Improve your skills to use technology to perform your work and interact with colleagues

·         Understand the future of office technology and your role in it

·         Help your office become more productive and cost-effective

What you will Learn:

·         How office work has changed and will change

·         The difference between knowledge work and clerical work

·         How to use the latest office technologies

·         Data gathering, web research and multimedia tools

·         Strategies for developing your skills and career in technology and knowledge management

1 day/0.6 CEUs      $299 per person (includes roundtable luncheon)

Registration still open:

Washington, DC 10/17/00

Cleveland 10/18/00Cleveland

Career Planning            

Click Here to view exact locations for Knowledge Assistant I

A Knowledge Assistant is part of a new job family that blends the administrative positions of yesterday with the technology positions of today and tomorrow.  Knowledge Assistants must be capable of independently and competently conducting carrying out any of the following responsibilities:

·         Research (online and traditional)

·         Data packaging and analysis

·         Graphic layout for presentations and brochures

·         Project management and accounting

·         Website and Intranet management

·         Help Desk assistance for hardware and software systems