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MEASURES
Developing “SMART”
Performance Measures
Drawing on the Institute’s performance measures database
and Logic Model methodology, your agency will develop
meaningful performance measures that are Specific, Measurable,
Accountable, Results-Oriented and Timely. |
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PLANNING
Establishing a Clear
Strategic Plan
As expert facilitators of the strategic planning process in
government, the Institute will help your leadership team devise
goals, define strategies and establish clear priorities. |
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ALIGNMENT
Aligning Programs to Agency
Goals and Strategies
With its emphasize on using performance management to lead
change in government, the Institute will help align all agency
activities and programs to a common set of goals and measures,
ensuring the entire agency is aligned to the same priorities. |
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ACCOUNTING:
Calculating Full Costs of
Government Programs
and Services
Through our cost accounting methodologies, the Institute can
provide senior management greater transparency and control on
costs of each program activity and service area in government. |
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BUDGETING
Justifying Budgets Using
Performance-Based Budgeting
By integrating performance measures into budget justifi cations,
the Institute can link agency budget resources with performance
results in a way that provides decision makers and the public
with a clear picture of whether they are getting the “biggest bang
for the taxpayer buck.” |
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MOTIVATION
Cascading Performance Measures
into Individual Employee Plans
To reinforce change management and leverage the workforce for
performance improvement, the Institute will help craft employee
performance plans and evaluation systems. |
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MANAGEMENT
Getting Performance and Financial
Information to Managers for
Immediate Use
Don’t get overwhelmed by performance data. Th e Institute
will help simplify and streamline your existing performance
measures and data systems to maximize information to senior
management for immediate decision-making. |
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8 |
AUDITING
Ensuring Quality of Performance
and Financial Information
Reported
New audit standards require performance information be
accurate and reliable—apply the Institute’s 10 point performance
measurement data quality framework to ensure your data meets
these standards. |
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9 |
EVALUATION
Identifying Next Steps for
Performance Improvement
Performance measures only tell part of the story—tap the Institute
to conduct a thorough program evaluation to make realistic
recommendations for signifi cant performance improvements. |
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10 |
REPORTING
“Telling Your Story”
Through Performance and
Accountability Reports
Use performance measures to communicate your results record
to decision makers and the public through the Institute’s effective
performance reporting techniques. |
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