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Creating a citizen-centered e-government goes beyond constructing web portals, acting as an essential foundation for organizational improvement in all lines of business. The government is now calling on IT professionals to create the Federal Enterprise Architecture, as well as individual agency architectures, and reduce cyber security vulnerabilities which will deliver value to the organization and efficiency to the taxpayer.

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Training

The Performance Institute has developed a comprehensive IT training program designed exclusively for government managers.

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Consulting

The Performance Institute’s expert project managers and advisors provide a variety of IT support services available to government agencies.

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Institute Research & Analysis

Creating a Performance-Based Electronic Government
(Oct 30, 2002) A coalition of good government groups led by the Performance Institute identified the "best practices" in defining and measuring e-government initiatives. A research team from the Institute surveyed CIOs and IT staff from every federal agency to determine how they design, plan, justify, manage, and measure the success of their e-government initiatives.
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Information Technology Investment Management (ITIM) Guidance
Capital planning and IT investment management are the cornerstones of managing IT performance in government. Agencies, therefore, must develop an effective IT capital plan to ensure that IT projects are well planned, well funded, well executed and use a clear investment strategy. The Information Technology Investment Management framework, developed by the Government Accountability Office, utilizes a methodology comprised of key practices that contribute to attainment of a maturity stage. View this presentation to learn how to devise capital plans, manage an IT investment portfolio, and build an effective business case for your IT needs. Also, view the actual GAO report to explore a step-by-step walk through of all stages of the IT Investment Maturity Model.

Creating a Performance-Based Electronic Government
(Oct 30, 2002) A coalition of good government groups led by the Performance Institute identified the "best practices" in defining and measuring e-government initiatives. A research team from the Institute surveyed CIOs and IT staff from every federal agency to determine how they design, plan, justify, manage, and measure the success of their e-government initiatives.

Best Practices & Case Studies:

Mastering the Investment Control Process
The Department of Housing and Urban Development is widely known for its success in developing succinct standards that vastly improve investment decisions, resulting in a clear impact on mission and strategy.  HUD's Capital Planning and Investment Control Guide is an excellent example of how an agency can operationalize the Clinger Cohen Act, OMB Circulars and A-130 based on its mission, IT strategy, and organizational structure.
Portfolio Management Review Board

Looking Towards Outcomes in IT
Presentation by Dan Matthews, CIO, Department of Transportation
Presented at the 2005 Government Technology Performance Summit
Through new IT mandates and the Presidents Management Agenda, the Office of Management and Budget (OMB) clearly emphasizes a focus on results and the importance of performance management in all facets of government. In recent years federal agencies have made tremendous strides, as embodied in this presentation by Dan Matthews, the award-winning Chief Information Officer at the Department of Transportation. The presentation illustrates a framework to demonstrate the impact of IT on achieving mission goals via a best-practice case study.

Becoming a Citizen-Center Government Through Best Practices in Web Management
The Performance Institute has recently teamed with the US Geological Survey (USGS) to produce a breakthrough report on “Becoming a Citizen-Center Government Through Best Practices in Web Management.” The research report aims to study and disseminate practices applied by ten “best-in-web” organizations and provide recommendations for developing an effective web management program.

IT Budget Justification
The IT budget justification process can often be an obstacle to agencies trying to receive proper funding for their IT projects. The OMB Exhibit 300 process is often misunderstood as a long and impossible task that can never be successful. Performance Institute Senior Fellow John Keane is a veteran of the Exhibit 300 process and has developed numerous successful business cases. This presentation is a step-by-step discussion of the process with new tools and perspectives which make it possible. By addressing issues and concerns, the process becomes clear and manageable. Prior successes also provide tips for improving performance that promise to make your Exhibit 300 process will be a success.