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This training will focus on developing performance
goals and measures by applying the Government
Performance Logic Model framework as a template for
program management. Through the establishment of
outcome-oriented performance measures, program
managers will be able to communicate and monitor the
success of annual and long-term performance goals.


Day One Agenda

8:30 - Registration and Continental Breakfast

8:30 - Developing Effective Outcome Measures in New York
State Government

Like most other state governments in this time of fiscal
uncertainty, New York faces unprecedented challenges and
opportunities in the coming years. Effective government
depends on the ability of our leaders to enhance performance
and accountability throughout the state. The State of New
York has launched a number of initiatives in recent years
meant to improve accountability, transparency, competition
and performance in government services. Listen to key
decision makers discuss the past, present and future of
management reform initiatives in the State.

10:15 - Developing and Managing Common Performance
Measures

•Establish clearly defined end outcomes and intermediate
outcomes
•Develop measures to communicate internal and external
priorities
•Promote good management by monitoring program
performance

12:00 - Networking Luncheon

1:00 - Application Session: Developing Outcome Performance
Measures

•Develop outcome performance measures utilizing the “Logic
Model” methodology
•Create clearly defined, succinct measures that are the best
integrated to the outcome goals established by your program
•Communicate measures to ensure they cover the program’s
full life cycle

2:00 - Developing “Intermediate Outcome” Performance
Measures Linked to Program Strategy

•Assess changes in your organization in order to revise
intermediate outcome goals
•Integrate strategies with outcomes to eliminate barriers to
improving program performance
•Utilize application assignment to examine particular
strategies and objectives for your program

3:00 - Applying Performance Measures to Outputs and
Activities

•Manage program goals through the application of
performance measures for results and strategies
•Assess the success of your goals and strategies by examining
the role your measures play in achieving the desired results
•Communicate the effectiveness of model performance measures
for your goals and strategies to ensure repeated success

4:30 - Adjourn


December 16, 2004
Albany, NY
(Code: P323)
Download the brochure and hotel information

COURSE LEVEL: Advanced
FORMAT: Lecture, group discussion, class exercises and simulation

TUITION: $395


Register for this training program
or
Enroll in the Government Performance Management Certification Program and register for this training program
(please note the code assigned above to the date for which you wish to register)


• Use the Logic Model to Develop Uniform
Measures
•Review “Best-in-Class” Performance Measures for Government
• Integrate Management Functions through Common Measures
• Design and Implement a Performance
Measurement System


The Performance Institute offers the only comprehensive certification programs in government management.

This training program is part of the curriculum of the following certification program:

   
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