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About Us - Our Mission |
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Transferring Knowledge to Transform Organizations The Performance Institute is a private think tank that serves as the nation’s leading authority and repository on performance-based management practices for government agencies. Our mission is to identify, study and disseminate the leading management innovations pioneered by ‘best-in-class’ public-sector organizations. Through national conferences on pressing issues, interactive executive training programs, best practice research and strategic consulting services, the Institute provides cutting-edge expertise in the design, implementation and evaluation of strategies to solve operational challenges, improve customer service and enhance organizational performance. The Institute offers consulting and training to federal agencies, allowing them to access comprehensive and experience-tested methodologies for achieving radical transformations within their programs and workforce. To achieve these transformations, the Institute specializes in: Focusing on Outcomes Recognized as a national authority on performance measurement in government, the Institute helps agencies define measures for “hard-to-define” outcomes. Identifying Breakthrough Strategies Whether for an external policy issue or an internal operational challenge, the Institute has recognized thought leaders who develop and implement clear and potent strategies for government. Evaluating Program Effectiveness The Institute’s use of program logic modeling and intermediate outcome measures solves the challenge of tracking and reporting program-specific contributions to end-outcomes. Redesigning Program Structures “If we weren’t already doing this today, would we start doing this tomorrow?” The Institute’s approach devises answers to this fundamental, yet rarely asked, question and proposes options for redesigning agency program structures and processes. Aligning Resources to Results The Institute’s methodology for transforming or aligning traditional budget structures for use in performance budgeting has been used by Congressional appropriators and agency budget officers alike. Facilitating Stakeholder Dialogue Unlike a “customer-focused” business, government deals with customers, legislators and other stakeholders. As a result, the Institute’s approach relies heavily on soliciting and incorporating the input of stakeholders into the planning and performance measurement selection process. Managing Organizational Change Performance measures are only powerful when they are used by agency leadership and managers. As such, the Institute cascades strategies and performance goals to an agency’s program structure through refined change management techniques. Enhancing Employee Performance The Institute drives performance concepts to the individual level through models for human capital planning, workforce assessment and individual employee performance agreements and plans. Advisory Board and Staff Members
OUR DIVISIONS AND CENTERS OF EXCELLENCE
Government
Performance Center: provides federal, state and local government
agencies with the latest tools and techniques for strategic management,
customer service and performance measurement.
Environmental
Performance Institute:
promotes results-oriented approaches for protecting and improving our
nation’s environment and management of natural resources through the
principles of performance, partnership, flexibility and innovation.
Center
for Civic Leadership: examines best practices in grant making, philanthropy and the management of
foundations and non-profits as well as addresses pressing social policy
issues of the day.
Health Care Performance
Institute:
studies best practices in the area of health care management and
promotes strategies for ensuring accessible and quality health care to
communities across the nation.
Law
Enforcement Development Center: analyzes best
practices in the administration and enforcement of the law and addresses
complex issues facing law enforcement professionals at federal, state and
local levels.
Workforce
Performance Group: addresses
strategies for recruiting, managing, cultivating, and evaluating a
high-performance workforce.
Center
for Technology Strategy: studies
the transformational impact of information technology in not only
enhancing the performance of organizations, but transforming the way
business, non-profit and government functions are conducted.
Center for Contracting and Outsourcing: promotes best practice models of procurement, privatization, contract management and outsourcing.
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