The Social and Health Policy Center examines new solutions to our nation's social and public health problems, as well as best practices in program management and innovative funding strategies to ensure their performance-based reporting, continuity and effectiveness. The center works to identify and disseminate the learned lessons and leading innovations in youth and adult workforce development and performance measures and program strategies for public health services. It is also committed to achieving permanency and outcome goals for youth and family services programs such as Head Start, child care, foster care, adoption, homelessness, and early childhood education.

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Initiatives for Women in the 21st Century Workforce

At the Second Annual Workforce Excellence Summit, September 14-16, 2004, in Georgetown, the Women's Bureau participated with an engaging presentation on initiatives for women in the 21st century workforce. Karen Furia, National Office Coordinator and Karen Livingston, Management Analyst, with the Women's Bureau, U.S. Department of Labor, joined us to discuss promoting profitable employment opportunities for women, to empower them by enhancing their skills and improving their working conditions, and to provide employers with more alternatives to meet their labor needs. Project currently being conducted by the WB were identified that folks are able to take back to their local Workforce Investment Boards and duplicate in their communities.

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How to Merge Workforce Development and Economic Development

At the recent Workforce Excellence Summit, September 14-16, 2004, Melissa Aguilar with the West Virginia Development Office in the Governor's Workforce Investment Division delivered a dynamic presentation on merging workforce development and economic development. Best practices from the state of West Virginia which has led to identifying and implementing innovative processes that eliminates unnecessary duplication in the administration and resources of programs were highlighted in addition to real time examples of workforce and economic development projects; explaining the who's, what's, and how's of the successful partnerships and creation of opportunities involved.


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Focusing on the Frontline Staff

Paul L. Singleton, Vice President of Operations, Dynamic Works Institute recently presented at the Workforce Excellence Summit, September 14-16, 2004 on serious issues facing the workforce investment system such as a lack of training of frontline staff, sparse technological resources, high turnover and communication issues between management and staff. Frontline staff are the crucial face of the workforce investment system and their decisions ultimately affect system performance results. Paul presented useful strategies for improving the performance of frontline staff and ultimately, performance of the workforce development system.

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We realize that bringing your whole office to a Performance Institute event is not always practical, which is why the Institute is proud to be able to customize its training programs and bring them directly to your office! Using our staff of experts and a faculty of instructors from government and the private sector, the Performance Institute can tailor the curriculum of any program to meet the specific needs of your department or agency.

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The Institute offers consulting to lead your program staff in applying the methodology framework for planning, managing, measuring and evaluating your educational programs. For more information on Institute consulting, please contact [email protected].