HR Performance Measures

Managing and Measuring Human Capital Strategy to Improve Agency and Employee Performance

This training will provide HR professionals with important methodologies to help create human resource measures. Participants will understand and identify opportunities to use HR measures to showcase results in their human capital initiatives, as well as identify HR program performance problems through appropriate survey and data collection techniques.

Registration & Continental Breakfast

Overview: Managing and Measuring Human Capital
Strategy to Improve Agency and Employee Performance
• Receive a briefi ng on the latest issues facing HR managers in relation to measuring and managing program performance
• Understand how workforce data and performance measures can enhance future performance

Step 1: Designing and Identifying Key Performance
Indicators to Measure Successful HR Programs
• Implement the Logic Model to establish clearly defi ned end and intermediate outcome measures
• Develop performance indicators that distinguish between low, medium and high performing programs

11:00

Step 2: Measuring the Impact of HR Initiatives
• Execute eff ective data collection and measurement for all of your department’s programs
• Analyze this data appropriately to help maximize the impact of your HR initiatives

Networking Luncheon

Step 3: Measuring the ROI of Your HR Programs
• Develop methods to measure the ROI of your HR initiatives
• Utilize these measures to determine staffi ng and budget allocations for the next fi scal year

2:30

Refreshment Break

Step 4: Using Manager and Employee Feedback in Developing Your HR Performance Measures
• Employ focus groups and trial runs of HR performance measures to perfect your program analysis
• Stimulate dialogs and discussion to further improve the validity of your performance measures

Adjourn

Registration & Continental Breakfast

Step 5: Benchmarking HR Functions: Comparing HR Performance Across Government Agencies
• Establish inter-agency relationships to discuss and improve HR performance throughout government
• Promote comparisons of human capital initiatives amongst similarly structured organizations to accurately determine how your department measures up

Step 6: Transforming Your HR Department to Become a
Strategic Organization
• Showcase programmatic and agency success to further agency mission
• Balance HR performance measures and employee performance measures to strategically align resources to results

Networking Luncheon

Step 7: Benchmarking HR Results: Implement measurement to maximize your organizations goal and implement necessary change
• Use benchmarking results to create eff ective business cases for expanding and enhancing successful human capital programs

Refreshment Break

Step 8: Identifying the Right Tools to Meet Human Capital and Performance Goals
• Discuss successes and challenges with conference delegates on creating a successful human capital program
• Generate management and employee competencies that accelerate
successful program growth and development

Program Adjourns

Continuing Professional Education Accreditation
Th e Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have fi nal authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Web site: www.nasba.org