training

Training

Knowledge Assistant Certification Training Courses

"Enhancing the Skills and Advancing the Careers of Administrative Staff"  That's the motto of the Knowledge Assistant Certification Program, a national training curriculum offered by The Performance Institute to equip administrative staff with technological, research and professional skills to improve the productivity of their offices and advance their own careers. 

The Program covers the "why" and "how" administrative staff must make the transition to Knowledge Assistants in order to remain productive and competitive in today’s business world.   Thousands of individuals have been through this high-impact program and hundreds of organizations have used the program to train staff, reclassify positions, increase office productivity, and improve morale.  

Course Options: One and Two Day Courses

Course Content:

  • Research (online and traditional)

  • Data packaging and analysis

  • Graphic layout for presentations and brochures

  • Project management and accounting

  • Website and Intranet management

  • Help Desk assistance for hardware and software systems

“This seminar surpassed my expectations.  I will share this with other administrative assistants in our office.” 

-Joyce Ghu, U.S. Postal Service  

 

“What an eye opener! It gave me a precise idea of where office information technology is going.  I see things differently and am looking forward to applying what I learned in my office.” 

-Marie-Claire Mukendi, Coors Brewing Company

 

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The Performance Institute | /
phone: 703.519.6270 | fax: 703.519.6271 | e-mail: [email protected]