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Review “Best-In-Class” Performance Measures for Government
Return to your office with a set of “best-in-class” measures designed to improve your program’s performance
Integrate a Performance-Based Strategic Plan into Daily Operations to Meet Desired Results
Align agency activities and outputs to overall goals and mission
Use the “Logic Model” to Develop Uniform Measures
Coordinate with your contracting, human resources, information technology and budgeting activities with common performance measures
Collect and Report Performance Information
Overcome management deficiencies by developing a reliable system to measure performance and accountability
November 8, 2004 - Radisson Hotel Lansing - Lansing, MI
Agenda
Speaking Faculty: Benjamin Neumann, Director, State and Local Affairs, The Performance Institute
8:00 Registration and Continental Breakfast
8:30 Achieving “Citizen-Centered” Government in Michigan
Like most other state governments in this time of fiscal uncertainty, Michigan faces unprecedented challenges and opportunities in the coming years. Effective, “citizen-centered” government depends on the ability of our leaders to enhance performance and accountability throughout the state. The State of Michigan has launched a number of initiatives in recent years meant to improve accountability, transparency, competition and performance in government services. Listen to a discussion of the past, present and future of performance management initiatives in the state.
9:15 Introduction to Performance-Based Management and Budgeting in Government: Aligning to Strategic Plan and Outcome Goals
• Develop a clear objective and a performance plan to ensure the success of a program and survival of the agency mission
• Promote accountability and flexibility to better align resources to department priorities
• Link clear objectives and definitive performance measures to integrated budget performance
10:45 Break
11:00 Application Session: Developing Outcome-Oriented Performance Measures
• Develop outcome performance measures utilizing the “Logic Model” methodology
• Create clearly defined, succinct measures that are the best integrated to the outcome goals established by your program
• Communicate measures to ensure they cover the program’s full life cycle
12:00 Networking Luncheon
1:00 Calculating and Correlating Program Costs by Using a Performance Framework
• Acquire long-term and annual performance goals and measures that monitor program success
• Develop performance-based functions that break down silos and communicate success throughout the program
• Integrate goals, measures, outputs and activities into a performance frame work to illustrate success
1:45 Setting Performance Measures and Targets
• Identify manageable performance targets for outputs within the organization
• Align output targets to strategies to ensure that activities and outputs have impact on organizational goals
• Communicate the importance of meeting performance targets
3:15 Break
3:30 Linking Resources to Results: Estimation and Execution
• Create streamlined annual performance plans detailing relationships between specific budget requests and program outputs
• Use managerial-cost accounting to correlate costs of activities to performance achievements
• Improve presentation of the budget using performance measures as well as the innovative “program assessment rating tool” used by the federal government.
4:30 Adjourn

 


Or by calling us at
703-894-0481
Venue & Hotel

Developing and Using Performance Measures in Michigan State Government will be held at the Radisson Hotel Lansing.

Radisson Hotel Lansing
111 N. Grand Avenue
Lansing, MI 48933
517-267-3442

Tuition

The fee for attending Developing and Using Performance Measures in Michigan State Government is $395

Group Discounts
Reduced tuition rates for delegates who attend in groups of three or more are available by calling Jon Norris at 703-894-0481, or email him at [email protected].
Administrative Note: A 10% cancellation fee on registration will be charged for cancellations received less than three weeks from the date of the conference. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.