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May 16 2004 - Doubletree Hotel - Tallahassee, FL
Wednesday May 26, 2004

8:00
Registration and Continental Breakfast

8:30
Welcome
Introductions and Objectives

Carl DeMaio, President, The Performance Institute
Henry Olsen, Executive Director, Center for Civic Innovation, The Manhattan Institute

8:45
Keynote Address: Achieving “Citizen-Centered”Government in Florida

Like most other state governments in this time of fiscal uncertainty, Florida faces unprecedented challenges and opportunities in the coming years. Effective, “citizencentered” government depends on the ability of our leaders to enhance performance and accountability throughout the state. The State of Florida has launched a number of initiatives in recent years meant to improve accountability, transparency, competition and performance in government services. Listen to a panel of Florida’s key decisionmakers discuss the past, present and future of management reform initiatives in the State.

William Simon, Secretary, Department of Management Services, State of Florida
Dr. Jim Zingale, Executive Director, Department of Revenue, State of Florida
Sandra Sartin, Budget Deputy Director, Policy and Budgeting Office, State of Florida*

9:45
A Comprehensive Framework for Reforming Florida Government: The Citizens’ Budget and the Five Pillars of Reform

Last year, Carl DeMaio released the Citizens’ Budget plan which demonstrated how transforming state agencies could produce substantial cost savings and solve the California’s budget deficit. The Orange County Register editorialized that the Citizens’ Budget would “lay the foundation for finding a sensible and lasting way out of the current crisis” and “the result would be a more efficient government and more business-friendly state.” The Los Angeles Times reported that the Citizen’s Budget has become the “playbook” for the new administration. Hear how state agencies can learn from the Citizens’ Budget by focusing on the “five pillars” of high performance — strategic planning/performance measurement, performance-based budgeting, human resources management, performance-based contracting and information technology/e-Government.

Carl DeMaio, President, The Performance Institute

10:45
Break

11:00
Leadership Panel: Incorporating Citizens’ Expectations in Performance Management

Use this session to put ideas into action. The citizens of Florida are demanding transparency, accountability and most importantly, results from their elected officials and civil servants. Achieving results means focusing on outcomes that are valued by the citizens that government serves. Learn how to become citizen-centered, drive cost efficiencies and increase your value to the public.

Moderator: Henry Olsen, Executive Director, Center for Civic Innovation, The Manhattan Institute
Stephen Goldsmith, Senior Fellow, The Manhattan Institute; Former Mayor, Indianapolis, IN
Carl DeMaio, President, The Performance Institute
Tom Moldauer, Partner, Accenture

12:15
Adjourn



Or by calling us at
703-894-0481

Venue and Hotel

Management Transformation and Reform in Florida State Government will be held at the DoubleTree Hotel Tallahassee.

DoubleTree Hotel Tallahassee
101 South Adams Street
Tallahassee, FL 32301
850-224-5000