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Best Practices in Managing, Measuring & Contracting for Public Health Programs
Implement Performance Measures and Accountability Systems
Utilize performance measures, accountability standards and incentives to improve workforce benefits and service delivery.
Master Performance-Based Contracting
Write effective performance-based contracts to improve program accountability and increase program reach 
Report Public Health Outcomes
Proven ways to measure health outcomes for clients to meet accountability reporting requirements.
Integrate Public Health Services
Forge partnerships and ensure seamless treatment across multiple departments and service providers.
January 14-16, 2004 - The Performance Institute - Arlington, VA
Agenda and Speaking Faculty
Day One: January 14, 2004
8:30 Registration and Continental Breakfast
9:00 Keynote: Making Performance Measures and Performance-Based Contracting Strategies Work for Improve Public Health Programs
This session will feature a discussion on the implementation challenges in adopting a performance-based contracting system in government, including:
  • Current initiatives and directions for contracts and grants in public health

  • Best practices for managing public health in performance-based contracts

  • Evaluating and measuring performance in contracts and grants
    Jim Pearsol M. Ed., Assistant Director, Office of Policy and Leadership, Ohio Department of Health
  • 9:45 A View from the National Public Health Performance Standards Program (NPHPSP): the Picture of National Health
    This session will provide you with the view of this multi-agency partnership and its efforts towards developing national performance standards, collection and analysis of pertinent and valuable performance data and improve system-wide performance of public health programs in the country.

    Dr. Robetta McKenzie, Augusta-Richmond County Community Partnership for Children and Families, Inc.
    Yolanda Savage MS, Indian Health Services, Centers for Disease Control, CDC
    Sara Ziegler, National Public Health Performance Standards Program, Division of Public Health Systems Development and Research, Public Health Practice Program Office, Centers for Disease Control and Prevention CDC
    10:45 Morning Break and Refreshments
    11:00 SHOW ME THE MEASURES: Model Outcome Performance Measures from Chronic and Infectious Disease Prevention and Treatment Programs
  • Manage program goals through the application of performance measures for results and strategies
  • Assess the success of your goals and strategies by examining the role your measures play in achieving desired results
  • Communicate the effectiveness of model measures for your goals and strategies to ensure repeated success
    Dr. Duc Vugia Ph.D., State Epidemiologist, California Department of Health*
  • 12:00 Networking Luncheon
    12:45 SHOW ME THE MEASURES: Model Children’s
    Health Measures

  • Forging partnerships and outcome-based contracts: Tools for collaboration with a broad range of stakeholders to ensure the success of children’s health programs
  • Develop linkages between families, schools, healthcare facilities and communities at large
  • Establish effective communications with partners and Form community partnerships and effective governance systems
    Dr. Robetta McKenzie, Augusta-Richmond County Community Partnership for Children and Families, Inc.
  • 1:30 APPLICATION SESSION: Developing Performance Measures for Public Health Programs Using the Logic Model Framework
  • Using a performance logic model to devise and implement performance measures for public health programs
  • Lessons learned for achieving effective performance management in public health programs
  • Case management implications for performance measures: how to drive results-orientation down to the client-service level



  • Carl DeMaio
    , The Performance Institute
    Felipe Monroig, The Performance Institute
    4:00

    Adjourn

    Day Two: January 15, 2004
    8:30 Continental Breakfast
    9:00 STATE EXPERIENCES: Developing and Implementing a Performance-based Contracting System: The North Carolina Experience
    Join this case study and discuss the success factors that shaped this new System in North Carolina.
  • Develop key performance measures and acquire the ability to identify measures for future contracts
  • Develop internal lines of accountability and processes to evaluate and maintain continued contractor performance and relationship with contractor
  • Incorporate lessons learned for future selections and negotiations
    Lanier Cansler, Deputy Secretary, North Carolina Department of Health and Human Services
  • 10:00

    LOCAL EXPERIENCES: Developing and Implementing a Performance-based Contracting System: the San Diego County Experience
    The San Diego Department of Health of Human Services has embarked upon an ambitious project to implement an extensive performance-based contracting system.
  • Develop effective performance measures for every function in government
  • Identify strategic goals and objectives for managing projects
  • Examine solutions for managing difficult contracts
    Jack Pellegrino, Deputy Director, San Diego Health and Human Services Contract Support
  • 11:00 Morning Break and Refreshments
    11:15 Working with Public Health Vendors and Partners to Build Capacity for Performance-based Management and Contracting at Community Health Centers
    The Bureau of Family and Community Health in the Massachusetts Department of Public Health seeks purchases services from nearly 600 contracts with community-based agencies and carries out a number of related activities such as needs assessment, policy and program development, program monitoring and evaluation, standard setting, and capacity-building.
  • Best practices for forging partnerships to provide health services
  • Essential aspects of effective contracts and grants for community health centers
  • Improve access to health services
    Sally Fogerty, Bureau of Family and Community Health in the Massachusetts Department of Public Health
  • 12:15

    Networking Luncheon

    1:15 APPLICATION SESSION: Implementing the Seven-Step Framework for Developing Performance Measures and Performance-Based Contracts
    Several federal agencies use a comprehensive “Seven-Step Strategic Framework for PBSC” with great success. Learn the 'ins-and-outs' of this cutting-edge system sponsored by the Department of Commerce and developed by leading government procurement officials.

    Step One: Establishing Your PBSC Team
    Step Two: Base Line to End Line: What Are You Trying to Solve?
    Step Three: Assessing Private and Public Solutions
    Step Four: Developing Performance Work Statements and Statements of Objectives to Fit Organizational Needs
    Step Five: Measuring and Managing Performance
    Step Six: Essential Factors in Selecting a Contractor
    Step Seven: Post-Award Management
     
    Carl DeMaio, The Performance Institute
    Felipe Monroig, The Performance Institute
    4:30 Adjourn
    Post-Conference Workshop: January 16, 2004
    9:00 Workshop A: Application Workshops for Government Contractors: Developing Performance-Based Contracts and Statements of Work
    In this half-day application workshop, government contractors will acquire the hands on tools to write clear statements of work, design effective contracts and ensure quality service provision through performance-based contracts.
  • Concepts, models and techniques for identifying and selecting public health outcomes for your program
  • Using the Logic Model to connect workforce activities to public health outcomes
  • Best practice tools for measuring the quality of public health and social services, as well as “partner satisfaction”
    Invited*
  • 12:15 Networking Luncheon
    1:15 Workshop B: Assisting Grantees with Implementing Effective Performance Measures
    Join this hands-on session and examine grant proposal examples and engage in facilitated exercises that will help you build skills for proposal writing, with an eye towards performance, auditing and evaluation issues.
  • Best practices for helping grantees establish effective performance measures for their particular public health program
  • How grantees can link performance measures and outcomes to budgeting and staffing processes
  • Measuring, evaluating and realigning: making performance measurement and evaluation part of everyday functioning and improvement
    Dr. Jayme Sokolow, The Development Source
  • 4:00 Workshops Adjourn

    Or by calling us at
    703-894-0481
    Venue
    The 2004 National Summit on Performance Measures and Performance-Based Contracting for Public Health Programs will be held at the Performance Institute in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located inside the building. Plus, continental breakfast and catered lunches will be provided for all delegates.

    The Performance Institute
    1515 N. Courthouse Road
    Sixth Floor
    Arlington, VA 22201
    Tel: 703-894-0481

    Hotel

    The Performance Institute is located just two blocks from the Quality Courthouse Hotel and Hilton Garden Inn, where a limited number of rooms have been reserved at discounted rates ($129 for the Quality Courthouse and $159 for the Hilton Garden Inn). Please call the hotel to make reservations and be sure to ask for the Performance Institute conference rate.

    Quality Courthouse Inn
    1200 Courthouse Road
    Arlington, VA 22201
    Tel: 703-524-4000

    Hilton Garden Inn
    1333 N Courthouse Rd
    Arlington, VA 22201
    Tel: 703-528-4444

    Tuition

    Tuition rates for the 2004 National Summit on Performance Measures and Performance-Based Contracting for Public Health Programs are:

    Conference Only: $1,095
    One Workshop: $395
    Both Workshops: $595
    Group Discounts
    Reduced tuition rates for delegates who attend in groups of three or more are available by calling Blake Zach at 703-894-0481, or emailing him at [email protected].
    Administrative Note: A 10% cancellation fee on registration will be charged for cancellations received less than three weeks from the date of the conference. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.