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Featuring Multiple Tracks of Family Services Program Strategy Sessions:
Track 1: Foster Care and Adoption Program Performance Measurement
- Ensure accountability and results for child welfare programs
- Achieve permanency goals and self-sufficiency for all youth
- Meet performance criteria mandated for ALL foster care programs
Track 2: Child Care Program Strategies
- Forge community and faith-based partnerships to improve services
- Identify and implement performance-based contracts to ensure cost-effective child care program services
- Explore innovations in providing child care to low-income families
February 9-11, 2004 - Wyndham City Center Hotel - Washington, D.C.
Venue
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The 2004 Family Services Summit will be held at the Wyndham City Center Hotel in Washington, D.C. A limited number of rooms have been reserved at the Wyndham City Center Hotel at a discount rate of $150. Please contact the hotel with the number provided below to make reservations by January 7th to receive the conference discount rate. Be sure to ask for the Performance Institute conference rate.

The Wyndham is situated in downtown Washington, DC and a short metro or cab ride to the nation's national monuments. The hotel will ensure that your conference experiences is not only educational, but also comfortable and enjoyable in every aspect.
Tuition
T
T
uition rates for attending the 2004
Family Services Summit
are:


Summit Only $1095
One Workshop $395
Both Workshops $595

Group Discounts


For information about group tuition discounts available, please contact James Simpson at 703-894-0481 or [email protected].
 





Or call us at 703-894-0481
Wyndham City Center Hotel
1143 New Hampshire Ave. NW
Washington, D.C. 20037
202-775-0800
www.wyndham.com
Administrative Note: A 10% cancellation fee on registration will be charged for cancellations received less than three weeks from the date of the conference. As speakers are confirmed 6 months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.
Agenda & Speaking Faculty
a
Post Conference Workshops: February 9, 2004
8:30
Workshop Registration & Continental Breakfast
9:00
Workshop A: Grants for Child Welfare Programs
Administration for Children and Families (ACF) administers more than sixty programs (block grants, mandatory grants, entitlement grants and discretionary grants) authorized under twenty-two legislative authorities, totaling more than $45 billion. Child welfare programs focus on keeping families together and whenever possible, prevention intervention services are enacted to prevent the removal of children from their homes. The Child Welfare Services program provides grants to states and Indian Tribes under the Social Security Act. Services are available to children and their families without regard to income. Successfully procure grants for child welfare programs in your state. Identify and meet the provisions to be eligible for federal child welfare program grants.

- Conduct an inventory of all children in foster care for at least six months
- Establish an information system for all children in foster care
- Conduct periodic case reviews of all foster children
- Provide due process protections for families
- Conduct in-home and permanent placement service programs, including preventive and reunification services

Janice Shafer, Director, Division of Program Implementation, Children’s Bureau, Administration for Children & Families, U.S. Department of Health & Human Services
12:00
Networking Luncheon
9:45

Workshop B: Effective Strategies for Recruiting and Retaining Child Welfare Caseworkers
Child welfare agencies face numerous challenges in maintaining staff such as low pay, risk of violence, high caseloads, administrative burdens, inadequate training and supervision. However, a stable and highly skilled child welfare workforce is vital to providing a child welfare services. High turnover of staff hinders the ability of the caseworker to establish relationships with children and families and therefore effectively determining whether or not a placement is safe and stable. In addition, results of high turnover of staff such as increased caseloads causes decreased visitations and therefore delayed and sometimes unavailable reporting on federal safety outcomes. Identify workforce retention strategies that public and private child welfare agencies have implemented in order to recruit and retain quality staff to improve child welfare services. This interactive workshop session will discuss:

- Forging public/private partnerships for training programs
- Establishing mentorship programs
- Implementing recruitment bonuses and competency-based interviews

Jim Ward, College of Social Work, University of South Carolina

4:00
Workshops Adjourn

Day One: February 10, 2004
  Track 1:
Foster Care and Adoption Program Performance Measurement
Track 2:
Child Care Program Strategies
9:00

Registration & Continental Breakfast

9:30
Keynote Leadership Panel: Meeting Rising Performance Standards for Family Services
Every state child welfare agency is trying to meet national performance objectives without compromising funding and program services. Identify the best tools to implement in your child welfare agency to improve performance measures and measure performance outcomes. Join advocates and experts in the field to identify and discuss useful outcome measures to gauge state and national progress toward meeting the needs of families and children in the child welfare system. This panel discussion will include commentary from the leaders of both the Children’s Bureau and Child Care Bureau to discuss the latest performance standards, policy updates and program initiatives facing family services today.

Susan Orr, Associate Commissioner, Children’s Bureau, Administration for Children & Families, U.S. Department of Health & Human Services
Mike Ambrose, Deputy, Child Care Bureau, Administration for Children & Families, U.S. Department of Health & Human Services
10:45
Break & Refreshments
11:00
Foster Care Today: Identifying Trends and Improvements in the Child
Welfare System

Approximately 260,000 children in the United States enter the foster care system each year. While about 60% of these children will be returned to their parents, the other 40% remain in the system. Of more than 542,000 children in foster care in 2001, 126,000 are still waiting for someone to adopt them. Improvements are being developed in the nation’s foster care system to prevent children from remaining part of the child welfare system for several years. Identify improvement in foster care currently being incorporated at the federal, state and local levels. Improving existing federal financing mechanisms to facilitate faster movement of children from foster care into safe, permanent families and reduce the need to place children in foster care as well as improving court oversight of child welfare cases to facilitate better and more timely decisions related to children's safety, permanence and well-being.

Susan Orr
, Associate Commissioner, Children’s Bureau, Administration for Children & Families, U.S. Department of Health & Human Services
Administering Comprehensive Child Care: How to Best Meet Outcomes for Your Family Services Program
The goal of any family services program is to promote healthy child development and family self-sufficiency. With family support and the help of other community agencies, quality child care services can be achieved. Build a strong child care resource network in your state while improving access and quality of services such as:

- Safe and healthy learning
- Parental involvement
- Training and support for providers

Karen Tvedt, Research and Policy Director, Child Care Bureau, Administration for Children & Families, U.S. Department of Health & Human Services
12:00
Luncheon Keynote: Recent Trends and Implications in Funding and Program Performance Measurement for Child Welfare Services
The number of governments contracting out child welfare services, particularly with non-profits, is increasing rapidly. Traditionally, child welfare contracts have been fee-for-service contracts and haven’t been subject to competition. This is changing. States and counties are now putting out Requests for Proposals (RFPs) that seek bids for performance-based "capitated" contracts, meaning they must agree to deliver the services in bundles for a fixed price per case. This shifts the financial risks to the private sector. Access and identify issues surrounding privatization of child welfare programs.

Lisa Snell, Director of Education and Child Welfare and Deputy Director, The Reason Foundation
1:15
Measuring Outcomes to Shape Child and Family Service Policies
Measuring outcomes is a key part of all family services. Learn how to effectively measuring outcomes to compete for contracts, change program operations, lead new service development and shape child and family service policies. Most importantly, consistent and efficient monitoring of outcomes helps to improve the lives of kids and their families.

Mary Beth Rauktis, LSW, Ph.D., Director Evaluation and Research, Pressley Ridge School

Strengthening Communities through Child Care and Head Start Partnerships
Encourage positive youth development through collaboration of education and early child care services in your community. Faith-based organizations work to support families in their challenge to find high quality care. Build the capacity in your community to work with religious leaders in their efforts to meet the wide range of unaddressed early childhood needs. Promote all sectors of the community in efforts to meet early childhood care and education needs in all of their forms.

Invited*
2:15
“Meet the Parents”: Requirements and Strategies for Recruiting and Retaining Foster Parents
Address strategies for recruitment, retaining and certification of foster parents. This session will highlight strategies that involve various sectors of the community, specialized training to increase the competence of parents and using foster caregivers as resources for children and their families. Identify and implement new services and enhance current training processes.

Connie Norman, Family Advocate, Michigan Family Independence Agency

Raise the Bar for Quality After-School Child Care
Explore public/private partnerships for effective delivery of child care services. Collaboration with state and local government, private sector, community organizations and educational institutions is necessary to increase access and availability to quality after-school child care programs. Learn to successfully enhance the quality and availability of after-school programming by engaging public- and private-sector partners, funding programs, coordinating public and private funds and providing technical assistance.

- Focus on quality
- Develop a clear vision
- Engage partners early

Mary Bleiberg, Vice President for Policy Planning and Fund Development, The After-School Corporation

3:15
Break & Refreshments
3:30
Case Study: Kansas Department of Social and Rehabilitation Services
The Kansas Department of Social and Rehabilitation Services (SRS) was the state’s largest provider of adoption and foster care services. Now they’re strictly a purchaser of services and a contract monitor with respect to child welfare services. SRS contracts out for family preservation, foster care and adoption. A data-driven and outcomes-based system was created which enhances the safety of children and helps return them to their homes or move them to a safe adoptive home in as short a time as possible. Determine what works and does not work in your present system and identify a child welfare system that does work.

Sandra Hazlett, Director for Children and Family PolicyKansas State Department of Social and Rehabilitation Services (SRS)

Performance-Based Contracting for Child Care Programs
Identify and implement a cost-effective approach by streamlining service costs by competing out contracts to providers. Identify lessons-learned when engaging in performance-based contracting for family services. Ensure that service providers comply with lead agency plans. This presentation will provide creative ideas for tying monetary and non-monetary incentives to contracts.

Walter Sachs, Children & Family Services, State of Florida

4:30
Adjourn

Day Two: February 11, 2004
  Track 1:
Foster Care and Adoption Program Performance Measurement
Track 2:
Child Care Program Strategies
9:00
Continental Breakfast
9:30
Performance Measures and Application of the “Logic Model” to Assess Program Strategy and Results for Child and Family Services Programs
Develop a framework for measuring and reporting the performance of family services programs. Design, implement and effectively use performance indicators consistent with the long-term development aim of family services programs; child care, foster care and adoption. Establish and utilize performance measures to develop a tactical plan to improve family services. Use “Logic Modeling” as a tool for establishing clear end-outcomes and intermediate-outcome goals and measures.

Identify and implement the elements of effective child and family services programs:
- Linking resources to results
- Strategic planning and goal setting
- Managing caseworkers and staff
- Harnessing the power of technology
- Forging partnerships and contracts for services

Jeffrey E. Bergin, Director of the Government Performance Center, The Performance Institute

10:30

Break & Refreshments

10:45

Analysis and Information Systems for Measuring Outcomes in Child Welfare Programs
The Children's Bureau supports the work of state and local agencies administering child welfare programs that focus on preventing the abuse of children in troubled families, protecting children from abuse, and finding permanent placements for those who cannot safely return to their homes. The Data Team within the Children's Bureau, utilizing data from the Adoption and Foster Care Analysis and Reporting System (AFCARS) and the National Child Abuse and Neglect Data System (NCANDS), generates much of the data used in the State Child and Family Services Reviews (CFSR). These data include those measures generated for comparison to the national standards associated with child safety and permanency. This session will evaluate the role of information systems for generating the data used in measuring outcomes in child welfare programs and how these outcomes are constructed, evaluated and how they can have an impact on child welfare programs.

John Hargrove, Data Team Leader, Children's Bureau, Administration for Children and Families, U.S. Department of Health & Human Services
David Baker, Senior Computer Systems Analyst, Xtria, under contract to the Children's Bureau, Administration for Children and Families, U.S. Department of Health & Human Service
Case Study: Payment-to-Parent Assisted Child Care
Take a look at Utah’s model for promoting personal responsibility and parental choice in their child care system. The Payment-to-Parent Assisted Child Care Program provides funding for child care to parents who are employed or employed, attending school or training and who meet eligibility requirements.

Lynette Rasmussen, Director, Utah Office of Child Care

11:45
Networking Luncheon
1:00
Tough Problems, Tough Choices: Guidelines for Needs-Based Service Planning in Child Welfare
These guidelines are the final product of Casey’s multi-year Outcomes and Decision-Making Project, which developed philosophical and outcome frameworks and a set of decision-making guidelines for child welfare service providers. Based on best-practice research and recommendations from some of the country’s most experienced child welfare service providers, the 14 guidelines help staff (front line, supervisory and management) make sound and consistent case- and service-planning decisions. In this session, participants will explore the guidelines in depth and learn the results of an effort to measure their effectiveness using system-wide outcome data in one implementation site.

Nita C. Lescher, MSW, LICSW, Director of Program Planning, Children's Services, American Humane
Linking Child Care and Welfare-to-Work Efforts
CCDF block grant and states utilize portions of TANF block grants for child care. States have considerable flexibility in funding innovative child care programs. Parents pressured to find employment creates an urgent need for affordable quality child care. Identify how child care assistance in welfare-to-work programs can support the employment of low income families.

Julie Poppe, Child Care Project Manager, National Conference of State Legislatures
2:00
Develop a System of Accountability for the Welfare of Older Youth
Identify transition services to help children who remain in foster care until 18 years of age make a successful transition to self-sufficiency. Older youth in the foster care system need to learn valuable lessons such as how to cook, clean and apply for a job. The new budget proposal includes $60 million for an expanded Independent Living Program to offer college tuition and training vouchers for youth who are transitioning out of foster care. The 2003 budget proposal also includes $25 million for an initiative to mentor children with parents in prison. State and local public officials and child welfare practitioners are responsible for administering independent living and other child welfare programs. Identify a plan and collect the necessary information to:

- Implement the appropriate performance measures
- Develop outcome measures that can be used to best assess the performance of your independent living programs
- Account for the type and quantity of services being provided

Sandra Wilkie, Senior Associate, Jim Casey Youth Opportunities Initiative

Enhancing Child Care Outcomes through Partnerships
Partnerships help states to develop supportive policies to further successful child care services. Identify issues and challenges across early child care and education. Collaborate to implement faith-based/community-based child care initiatives, maximize funding streams, and gain access to best practices and lessons learned that produce positive outcomes children.

Gene Gousie
, Technical Assistance Coordinator, National Child Care Information Center

3:00
Break & Refreshments
3:15
Dual Licensure for Foster and Adoptive Parents
Once a foster family has bonded with the child and made the commitment to adopt, the standards, rules and process of transitioning from a foster parent to an adoptive parent should be as seamless as possible. Child welfare agencies are beginning to explore dual licensure, which means foster and adoptive parents go through the same screening, interview, home study, training and background check processes. In the end, they receive the same "approval" to provide foster and/or adoptive care. Dual licensure allows for a foster parent to naturally and easily change their role to that of an adoptive parent, without having to go through an entirely new home study and training process. Identify arguments and studies for and against dual licensure for foster parents.

Lorrie Lutz, M.P.P., Senior Partner, L3P Associates
Utilize Resources of Campus Child Care
Campus child care programs provide a variety of models designed to meet the educational research and service needs of the institution and community at large. Resources must be made available in every community to guarantee a safe, healthy and developmentally sound program for all children. Heighten your community’s awareness and increase utilization of financial assistance available for child care.

Gail Solit, National Coalition for Campus Children’s Centers
4:15
Concluding Remarks on the State of Family Services Performance Measurements and Program Strategies
Identify and implement key lessons learned in your community.

Facilitator: Kara Farina, Director, Education & Social Policy Center, The Performance Institute
4:45
Conference Adjourns