Improve
Program Performance, Achieve Program Goals
You
will emerge from this conference with timely strategies for enhancing
your organization’s ability to set and achieve program goals
and performance results. Integrating technology strategy with your
overarching mission, this summit will provide you with a performance
framework that will help social service agencies and organizations
envision and achieve new results, with concrete performance data
to support them. |
Best
Practice Case Studies
From
around the country, we have assembled some of the most innovative
technology solutions to ongoing challenges in the social services
arena:
- Integrated Services:
“No-Wrong-Door”
- Case Management: Technology
Streamlining Processes
- Welfare to Work: Robust
Integrated Systems
- IT Project Management:
Best Practices and Performance Management
- Strategic Planning:
Making it All Happen
|
Deliver
More Results with Less Money
State
and local government all over the country are facing tough budget
shortfalls. Utilize technology strategy and applications to ensure
that you meet and exceed program expectations while at the same
time reducing overall program costs. Integrate services, reduce
processing costs, increase data accuracy and speed, and enhance
program performance results. |
Learn
from Leaders in the Field, Presenting Emerging Innovations, Best
Practices, and Lessons Learned
The
“2003 Conference on Information Technology Strategy for Social
Services” offers a diverse speaking faculty and a wide range
of valuable information and experience for the social service manager.
Take advantage of this hands-on environment, and walk away with
the tools to improve your own agency’s IT and program strategy. |
|
| Agenda
and Speaking Faculty |
| Day
One: June 9, 2003
|
| 8:00 |
Registration
and Continental Breakfast |
| 8:30 |
Keynote
Address: Technology for Social Services
Marq Youngblood, Chief Information Officer,
Oklahoma Department of Human Resources |
| 9:30 |
Leadership
Panel: Best Practices, Using IT to Support and Transform Social
Services,
Michael Coulson Director,
Pennsylvania Department of Public Welfare, Paul Taylor,
Chief Strategy Officer, Center for Digital Government, Jim
Hogan, Senior Project Manager, Michigan Human Services
Development |
| 10:45 |
Break
and Refreshments |
| 11:00 |
Integrating
Services: "No-Wrong-Door"
Rae Ann Steinly, Senior Project Manager for
IT and Services Integration, American Public Human Services Association,
Harry Sutton, Director of Information Systems,
Virginia Department of Social Services |
| 12:00 |
Luncheon |
| 1:00 |
Utilizing
Technology to Deliver Critical Services
Dan Gonos, Chief Technologist, EDS Solutions
Consulting West - CalWIN Project
|
| 2:00 |
Case
Study: WorkFirst
Debbie Zeidenberg, Washington State Office
of Financial Management, WorkFirst Performance Team |
| 3:15 |
Break
and Refreshments |
| 3:00 |
Break |
| 3:15 |
Case
Management: Revving up Performance
Mark Turner, Ph.D., President, Optimal Solutions
Group, LLC, Adjunct Professor, Georgetown Public Policy Institute
|
| 4:15 |
Adjourn |
|
Day Two: June 10, 2003 |
| 8:00 |
Continental Breakfast |
| 8:30 |
Making
it Happen: IT Investment Management
John Wheatly, Socius Corporation |
| 9:30 |
IT
Project Management: Drilling Down to the Common Questions
Robert Mastro, Director of Information Technology, New York
State Office of Temporary and Disability Assistance |
| 10:30 |
Morning
Break |
| 10:45 |
Case
Study: SEMS Imaging System Speeds Up Process
Steve Spitzer, Washington State Division of
Child Support
|
| 12:00 |
Luncheon
|
| 1:00 |
Application
Workshop: What Gets Measured Gets Done: Building a Performance Measurement
Framework to Achieve IT and Program Results
Carl DeMaio, The Performance Institute/Reason Foundation |
| 4:00 |
Adjourn |
|
Or
by calling us at
703-894-0481
|
|
| Venue |
|
The
Information Technology Strategies for Social Services
will be held at the Performance Institute in Arlington, Va., just
one block east of the Courthouse Metro stop on the Orange Line.
A public parking garage is located inside the building.
The
Performance Institute
1515 N. Courthouse Rd.
Suite 600
Arlington, VA 22201
703-894-0481
A
continental breakfast and catered lunch will be provided for all
delegates.
|
| Hotel |
|
The Information Technology
Strategies for Social Services conference will be held at
the Performance Institute, in Arlington, VA. A limited number
of rooms have been reserved at the Hilton Garden Inn, at a discounted
rate of $142.00. Please contact the hotel at 703-528-4444 for
reservations. Be sure to ask for the Performance Institute conference
rate:
Hilton Garden Inn
1333 Courthouse Road
Arlington, VA 22201
Tel: 703-528-4444
Fax: 703-528-4933 |
| Tuition |
| The
fee for attending The
Information Technology Strategies for Social Services
is:
| Conference
Only |
$995 |
| Conference
& Workshop |
$1,295 |
| Workshop
Only |
$300 |
|
| Group
Discounts |
|
Reduced tuition rates for delegates who attend in groups of three
or more are available by calling James Simpson at 703-894-0481,
or emailing him at [email protected]. |
|
