SAN
DIEGO - As the City Council meets today to review the last batch
of city department budgets, the Performance Institute will unveil
a plan to achieve over $4.5 million in cost efficiencies city-wide
in FY 2005 through the creation of an “Office of Management
and Budget (OMB)” and other restructuring reforms. The proposal
would go beyond the City’s proposal to dissolve the SD Data
Processing Corporation. Under an OMB, the City would consolidate
all financial management, information technology, human resources
management, and procurement activities into a central “shared
services” operation. The “shared services” model
is a cost efficient structure used by virtually every large corporation
in America and increasingly used by most levels of government.
Ironically, the City already claims to have centralized its administrative
functions in these overhead areas. However, feedback from city employees
and independent analysis of budgets of individual city departments
reveals many of these administrative functions have been recreated
over the years in each city department—creating a duplicative
set of overhead operations across city government. Evidence of this
duplication includes: 25 separate call centers operating in the
General Fund, over 80 duplicative HR positions created in General
Fund agencies outside of the City’s central HR Department,
and over 100 duplicative IT positions (including 10 being filled
by sworn police officers). “Each
city bureaucracy has created its own fiefdoms for their administrative
services rather than pooling their resources to achieve economies
of scale. This proposal ends the duplicative overhead costs in
the city by creating an accountable, streamlined and centralized
entity to oversee all administrative functions of the city,”
notes Performance Institute President Carl DeMaio.
In addition
to the creation of an Office of Management and Budget, a number
of other restructuring reforms are being proposed under the Institute’s
plan:
- SD
Data Processing Corporation: The Institute’s
proposal would modify the city’s plans for SD Data Processing
Corp. by exploring a sale of this asset to a firm that would
buy the operation from the city—contracts, personnel,
assets, etc. Short of a sale of DPC, the Institute would propose
breaking DPC’s functions into individual contracts and
bidding those out to outside firms.
- Enhance
City Manager Authority Over City Personnel: The Institute
urges the Council to put a Charter amendment before voters to
integrate the Personnel Department and Human Resources Department
as well as enhancing the City Manager’s authority in hiring
and firing city personnel.
- Creation
of Centralized “311” Citizen Service Center:
A centralized citizen support center with a “311”
phone number would be created to consolidate all city call centers
and service staff, providing one-stop and accountable service
to city residents.
Based here
in San Diego, the Institute is a national government reform think
tank that promotes the principles of performance, transparency,
competition and accountability in government. Additional information
on the San Diego Citizens’ Budget Project can be found at
www.sandiegobudget.org.
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