e-Government and Information Techology Management
Consulting and Training Opportunities Available

Federal, state and local governments spend a combined $220 billion (yes, billion) on information technology annually. Government information technology and more specifically, e-Government must be much more than just megabytes and pretty websites. It must improve the accessibility and quality of services to citizens. As a result, the Performance Institute provides comprehensive IT training and consulting services designed to help agencies create citizen-centered technology strategies.

1. IT Capital Planning
Agency IT investments must be directly aligned to individual program needs as well as the overall agency mission. PI provides a performance-based methodology for creating and effective IT Capital Plan to ensure that IT projects are well planned, well funded, and well executed in a mission-aligned manner. A strong IT capital plan-integrated with an investment and project management system-offers the best opportunity for IT success and return on investment with improved citizen service.

2. IT Performance Measures
Performance measures are the primary vehicle for aligning IT investments to tangible improvements in agency efficiencies and effectiveness. They also provide the primary ingredient for solid IT business cases. PI offers a thorough framework for defining performance measures for IT projects that are aligned to program missions and goals. Through interactive training and performance consulting, PI can transfer a long-lasting expertise to your agency that substantially improves the quality and use of IT performance measures.

3. IT Performance Contracting
85% of government IT expenditures involve the use of a contractor. Improving IT contracting is vital to ensuring the success of IT investments. PI offers expert training and consulting in performance-based IT contracting, from identification of performance requirements to creation of innovative contracting vehicles. Moreover, PI will ensure that effective IT outsourcing strategy and contract management are integrated into the IT planning process, the budget, and that they are aligned with both the project and agency mission.

4. Enterprise Architecture Alignment
Enterprise architecture is seen as essential to eliminating redundancies and reducing bureaucratic resistance to change. PI's architecture analytic approach will provide you with strategic information asset base that defines business, the information necessary to deliver programs and operate the Department, technologies necessary to support these activities, and transitional processes for implementing new technologies in response to changing mission or objectives. This comprehensive approach complies with federal A-130 guidance, federal architecture standards and government-wide business processes-resulting in a more efficient and seamless transition to the desired agency IT enterprise architecture.

5. IT Security and Privacy
The passage of the 2002 e-Government Act will result in more stringent requirements for information security and privacy. In order to ensure compliance with the new mandates, PI covers all of the latest NIST solutions and government-wide best practices for improving IT security and privacy.

6. IT Program Management
The success of IT initiatives can be directly linked to the capacity of the agency to manage complex IT projects-particularly in a highly outsourced IT environment. PI hands-on training and project management consulting will provide a solid base of program management skills for all staff. These skills range from the establishment of program objectives to the application and tailoring of best practices, as well as providing on-site management and technical skills to execute all phases of the program effectively.