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8:00
Registration
and Continental Breakfast
8:30
Shaping an Efficient and Effective
State Government: A Progress Report for Texas
Like most other state governments in this time of fiscal uncertainty,
Texas faces unprecedented challenges and opportunities in the
coming years. Effective, “citizen-centered” government
depends on the ability of our leaders to enhance performance and
accountability throughout the state. Listen to key decision makers
from the state discuss the past, present and future of performance
management in Texas.
Deborah Kerr,
Chief Strategy Officer, Office of the State Auditor
9:30
State Management Innovations: A Tour
of Management Reforms in State Government
Although Texas has a rich history in performance management, the
state currently faces numerous management challenges that may
leave critical functions vulnerable. Most other states are encountering
the same problems and many have developed innovative approaches
to manage under these circumstances. Examine the latest innovations,
efforts and strategies that are being employed around the country
to enhance government management effectiveness and accountability
to the public.
Carl DeMaio,
President, The Performance Institute
10:30
Break
10:45
Strategic Planning using Best Practices
Beginning in 1991, Texas embarked on a comprehensive strategic
planning performance measurement process for all state agencies.
The accuracy rate of reported performance measures has hovered
around 60%. Strengthening internal controls could improve the
accuracy and usefulness of the measures. Listen to an expert from
The Performance Institute discuss critical success factors for
developing an effective strategic plan. You will emerge with a
methodology for developing a short and measurable strategic plan
that links inputs, outputs and intermediate strategies with agency
end-outcomes.
Carl DeMaio,
President, The Performance Institute
12:00
Luncheon
1:00
Effectively Developing and Managing
Contracts Using a Performance-Based Model
Contract management is difficult in every organization and mismanaged
contracts and grants have cost Texans hundreds of millions of
dollars. With the State currently mired in a multi-billion dollar
deficit, improving contracting is critical. An effective performance-based
contracting model will provide new insights into developing a
contract that will define contract goals, as well as provide for
improved accountability and communication among all players in
the contracting process.
Carl DeMaio,
President, The Performance Institute
2:00
Break
2:15
Human Capital Planning: Preparing
for the Future
Texas, like every other state government in the country, faces
an impending wave of retirees in the coming years. In fact, an
estimated 10 percent of the Texas workforce is eligible to retire
over the next five years and state agencies don’t have all
the information they need to anticipate employee turnover and
recruit accordingly. This session will provide insight on how
to align human capital strategies with mission, goals, and organizational
objectives to improve performance and citizen satisfaction.
Carl DeMaio,
President, The Performance Institute
Benjamin Neumann, Director of State and Local
Affairs, The Performance Institute
3:00
Break
3:15
Managing
for Results: Using Performance Management to Achieve and Drive
Change Transformation
The implementation of your strategic plan relies not only on the
goals, but on the organizational structure carrying them out.
If your workforce cannot adapt to new standards placed upon them,
your plan will fail. Emerge from this comprehensive final session
with a mastery of the key criteria for devising and implementing
performance measures and truly “manage for results”
in your state agency.
Benjamin Neumann,
Director of State and Local Affairs, The Performance Institute
4:00
Adjourn
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