Align your program management to your agency’s mission. Create an effective strategic plan to integrate government performance and accountability in your organization’s operations. This forum will provide Logic Model methodology to implement a strategic plan for your organization, focusing on end outcomes and strategies to meet those results. Drawing on your strategic plan, you will be able to implement key strategies for managing change across all reform areas in your organization.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. Learn to manage change to all areas of the President’s Management Agenda (PMA)
b. Create an effective strategic plan for agency goals and objectives
c. State and local developments
2. Framework for Integrating Strategic Planning and Change Management
a. Focus on Logic Model methodology
b. Devise strategies for end outcomes
c. Link resources to results
3. Methodology-Based Training
a. Creation of performance-based strategic plan
b. Develop a lasting performance management process
c. Devise an integrated, cross-cutting management plan to all five initiatives
4. Implementing Change Management Across Agency Reform Issues
a. Assess the culture of your organization
b. Manage change across the five PMA initiative areas

You will emerge from this forum able to:
• Align your strategic plan to performance to better meet guidelines established in the PMA
• Assess the readiness and response to change in your organization to meet performance goals
• Implement your performance-based strategic plan in your daily operations to meet desired results

The full version of this forum's agenda, including a downloadable brochure and online registration form, is available here.

With the release of the FY04 Budget, it is more important than ever to ensure that your department is integrating its budget with performance. Of the 234 programs assessed by the Program Assessment Rating Tool (PART) in the budget, more than 50 percent could not demonstrate measurable results or were deemed “ineffective.” This event will help you align your program's budget requests with performance measures, and fully allocate your resources to results. Obtain a full knowledge of accountability frameworks such as Activity-Based Costing, and walk step-by-step through the PART to ensure improved performance.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. Program Assessment Rating Tool (PART)
b. FY04 Budget
c. Budget-performance integration
d. State and local developments
2. Frameworks for Integrating Budget and Performance
a. Activity-Based Costing and Management (ABC/M)
b. Government Performance Logic Model
3. Methodology-Based Training
a. Review of emerging guidance for performance budgeting
b. Define outcomes for program strategies and outputs
c. Alignment of performance and cost in a formal budget justification
4. Implementing Performance-Based Budgeting
a. Create effective performance measurements
b. Assess program performance by utilizing PART
c. Adopt ABC/M to link your activities to your resources

You will emerge from this forum able to:
• Link your resources to results for your agency’s budget requests
• Implement best practice frameworks to track your activities to your costs
• Comply with federal mandates and “get to green” in budget-performance integration

July 24-25, 2003

The Performance Institute
Arlington, Virginia

Note:
The date of this forum was changed from July 16-17 to July 24-25 after the brochure went to press. We apologize for any confusion.

If your agency’s programs are like most, you are probably struggling to define relevant and meaningful performance measures. You probably also have trouble driving performance concepts down to the operational level, and achieving genuine employee and stakeholder buy-in through the use of plans, strategies and measures. Too often, programs report being overwhelmed by the data burden of performance measures. This forum will help you develop meaningful performance measures for nearly every operations function and every mission area in government.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. Government Performance Results Act
b. President’s Management Agenda
c. State and local developments
2. Frameworks of Model Performance Measures
a. Government Performance Logic Model
3. Methodology-Based Training
a. Strategize
i. What gets measured gets done
ii. Create well-defined end outcomes
b. Communicate
i. Communicate goals and expectations (internal)
ii. Performance measures help meet public expectations (external)
c. Motivate
i. Evaluate the effectiveness of managers and teams
ii. Measures ensure external parties are acting in a coordinated and integrated fashion
d. Manage
i. Good measures provide timely, reliable data
ii. Managers use measures to make accurate financial and programmatic decisions
4. Implementation of Performance Measurement in Government
a. Define performance measures suitable to your agency
b. Construct Logic Model for your agency or program
c. Utilize performance measures and Logic Model as an effective managerial tool

You will emerge from this forum able to:
• Identify effective performance measures for your organization
• Construct an effective management plan promoting performance and accountability
• Define and devise suitable performance measures

Your employees’ success is often times a reflection of your own leadership skills, and it is important to realize that the President’s Management Agenda further emphasizes employee success as a vital indication of workforce stability. As a human resources manager, it is of the utmost importance to recognize employee potential and transform those employees into the leaders of tomorrow. Learn the techniques and viewpoints necessary to keep your employees productive and satisfied. Build upon the experience of others to ensure a capable and customer-oriented environment.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. OPM guidance and handbooks
b. Implementation updates on human resource management
c. State and local developments
2. Frameworks to Establish Effective Employee Development Plans
a. Fundamentals
i. Understand the changing role of employee development in government
ii. Analyze established goals
b. Performance Alignment
i. Linking employee performance goals to professional development
ii. Creating performance goals and measures
3. Methodology-Based Training
a. Understand the factors crucial to conducting effective employee evaluations in government.
b. Explore methods used to evaluate employee performance
c. Create actual employee performance contracts
4. Implementing Employee Development Plan and Performance Evaluations
a. Create performance goals and measures for employees performance plans and evaluations
b. Establish rules and regulations for plans and evaluations
c. Apply your employee performance evaluation plan

You will emerge from this forum able to:
• Improve employee performance by implementing an effective system of accountability
• Channel employee strengths into office success through employee performance plans
• Compensate for the forthcoming wave of federal retirees by forming effective strategies for succession planning

This wildly popular forum is focused on the cutting-edge, seven-step framework for performance-based service contracting process developed by the Department of Commerce. The forum addresses one of the most important challenges facing agencies today – the need for widespread adoption of performance-based acquisition in order to meet mission and program needs. Topics that will be discussed during these sessions include the development of a performance work statement (PSW) and statements of objectives (SOO), also learn how to select the right contractor and decide how to measure and manage performance.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. Compliance with revisions to OMB Circular A-76
b. Analysis of FAIR and FAR acts
c. State and local developments
2. Frameworks for Performance-Based Contracting (PBC)
a. The Seven Steps to Performance-Based Contracting
i. Performance-based service criteria
ii. Different options and models
iii.Critical success factors
b. Statement of Work and Statement of Objective Training
3. Methodology-Based Training in PBC
a. Review and manage competition
b. Performance measurement linking contract to program results
c. Craft financial and non-financial incentives
4. Implementing Competitive Sourcing
a. Establish effective performance information system
b. Acquire fundamentals of effective project management
c. Evaluate, monitor and manage for performance

You will emerge from this forum able to:
• Gain a framework for devising and managing contracting with performance measurements
• Master the latest performance measurements from the government, state and private sector
• Boost the productivity of your contracts and find solutions to common contract problems

Performance measures are the primary vehicle for aligning IT investments to tangible improvements in agency efficiencies and effectiveness. Performance measures can provide an IT management informed strategic management decisions at every step of the way, from planning to implementation to review. This forum provides a thorough framework for defining performance measures for IT projects that are aligned to program mission and goals.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. 2002 e-Government Act
b. Clinger-Cohen requirements
c. OMB Circular A-120, A-11 and Exhibit 300s
d. State and local developments
2. Frameworks for Performance Measurement and Risk Management
a. CIO Council framework
b. The Government Performance Logic Model framework
c. Other frameworks and approaches
d. Value-measuring methodology
3. Methodology-Based Training
a. Review of federal framework plans
b. Development of performance measures aligned to program results
c. Hands-on training on specific IT mandates
4. Implement Model Performance Measures
a. Cross-agency IT collaboration
b. Customers and end-users
c. Cost savings and operational efficiencies
d. Access channels, lines of business, and underlying processes

You will emerge from this forum able to:
• Measure the mission-critical performance of your IT projects using efficiency and program effectiveness measures
• Implement model performance measures for key IT functions and benchmark your agency’s IT performance
• Enhance IT success and keep IT programs on target on time, and on budget with performance measure and risk management

To ensure that your agency can utilize effective performance measures, it is imperative that the information be readily accessible. One of the biggest complaints from senior decision makers and line managers is the lack of timely and useful performance information available on programs. This forum will provide managers with the tools necessary to implement data quality standards, as well as measuring quality performance standards for your organization.

Forum Agenda:
1. Compliance with Emerging Mandates and Trends
a. Data quality rules
b. Production of clean audits for performance
c. State and local developments
2. Frameworks for Performance Management
a. Data standards
b. Maturity models
c. Common performance measures
3. Methodology-Based Training
a. Establish a quality threshold
b. Meaningful measures
c. Managing with measures
4. Implementing Data Quality and Auditing Standards
a. Utilize technology to improve performance systems
b. Devise performance measures consistent with data quality and audit standards

You will emerge from this forum able to:
• Ensure that performance measures correspond to program goals
• Provide information and data in user-friendly and useful formats
• Implement performance information systems in your organization

All of the publicly offered forums of the Government Peformance Series will be held at the Performance Institute in Arlington, Va., just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located inside the building. A continental breakfast and catered lunch will be provided for all delegates.

The Performance Institute
1515 N. Courthouse Rd., Suite 600
Arlington, VA 22201
703-894-0481

Quality Courthouse
1200 N. Courthouse Rd.
Arlington, VA 22201
703-524-4000