| Tuesday,
March 23, 2004
8:30
State Updates in Performance-Based Service Contracting
Virginia has begun a massive effort to promote the benefits of
competitive outsourcing and performance-based service contracting
(PBSC), particularly in this period of economic uncertainty for
state governments countrywide. These concepts have been embraced
because they will allow better service delivery for citizens,
increased business opportunities for citizens and state employees,
higher quality services at reduced cost and the chance to leverage
commercial best practices. Attend this session and hear updates
from existing projects as well as the future of competitive sourcing
and PBSC at the statewide level. Also, learn how to leverage cost
information to budget planning for a more comprehensive approach
to strategic planning and performance-based contract management.
Carl
DeMaio, President and Founder, The Performance Institute
9:15
Best Practices in Competitive Outsourcing
The cost savings and organizational efficiencies associated with
competitive sourcing are far reaching. Listen to an expert from
the Performance Institute discuss critical success factors for
developing and implementing an effective competitive sourcing
process. You will emerge with a methodology for the completion
of a streamlined and employee-friendly performance-based competitive
sourcing process that will result in significant cost savings
and efficiencies.
Carl
DeMaio, President and Founder, The Performance Institute
10:30
Break
10:45
Making the Transition to Performance-Based Contracting
The Commonwealth of Virginia has made a concerted effort to switch
from cost-reimbursement contracts to fixed-price contracts that
incorporate performance measures. The next logical step is the
transition to a performance-based contracting model, which will
actually define the goals of the contract, as well as provide
for improved accountability and communication among all players
in the contracting process. Listen to a representative from The
Performance Institute discuss the important next steps for introducing
this concept on a statewide level.
Carl
DeMaio, President and Founder, The Performance
Institute
12:00
Networking Luncheon
1:15
Application Session: Implementing a Framework for Developing and
Managing Performance-Based Contracts
• Develop outcome, intermediate and output performance measures
• Differentiate between a Statement of Work (SOW) and Statement
of Objectives (SOO)
• Incorporate the "Seven Steps" Framework for
Performance-Based Contracting:
•
Establish an integrated solutions team
• Describe the problem that needs solving
• Examine private-sector and public-sector solutions
• Develop a performance work statement (PWS) or statement
of objectives (SOO)
• Decide how to measure and manage performance
• Select the right contractor
• Manage performance
Felipe
Monroig, Director, External Affairs, The Performance
Institute
Benjamin Neumann, Director, State and Local Affairs,
The Performance Institute
4:00
Adjourn |
