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Table of Contents | May Issue
Trainer’s Corner Upcoming Events
The 2007 Government Administrative Management Certification Week The 2007 Corporate Administrative Management Certification Week The 2007 Advanced Government Administrative Management Certification Week The 2007 Government Administrative Management Certification Week The Institute Online The Institute offers a variety of online trainings and webinars to address the latest admin challenges. These sessions are designed for you to enhance your understanding of emerging issues and best practices. These webinars are designed to provide you with the thought leadership and most up-to-date and successful strategies to achieve results in your organization or agency. New training topics are added quarterly, and we invite you to suggest topics of interest in your department! For more training topics or to register for one of the briefings, visit us online at www.InstituteWeb.org Discount Pass Info: As a subscriber to The Monthly Perk, you are eligible to receive $100 off* the tuition of any administrative management training or conference hosted by The Performance Institute or The American Strategic Management Institute. Use the code KA-Newsletter when registering to receive the Newsletter Discount. *This discount may not be used in addition to any other discounts offered by The Performance Institute.
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Mastering the Art of Leaving Messages Whether we want to or not, each day most of us have to leave a message that we would like returned. Do you know the difference between a good message and a great one? Our partner, DeskDemon, examines seven tips that will help to increase the return on your voicemail. www.DeskDemon.com The Art of Writing a Thank You Letter At a young age, many of us were taught to say thank you. However, often times we forget how important it is to say thank you and additionally to write an actual letter. Writing a thank you can really bring your career to another level if done correctly. www.MyExpression.com
Don't tell people how to do things, tell them what to do and let them surprise you with their results.
- George S. Patton In Business Etiquette, Manners do Matter Common business etiquette can be extremely important in a professional setting but can be carried into your personal life as well. The small things, such as engaging in polite conversation, appropriately handing out a business card and displaying proper table etiquette can truly make an impression on an employer and your colleagues. www.SaleMNews.com A bird doesn't sing because it has an answer, it sings because it has a song.
- Maya Angelou
Q: I’ve been at my current position, working as an office manager at a midsize paper supply company, for the last eight months. Over this time, I have done an excellent job at performing my specific functions. However, I am starting to feel bored and unchallenged. Is it appropriate for me to ask for more work or more duties? I feel like I have so much more to contribute, and that my strengths are not being well-utilized. Who should I talk to about this? It seems inappropriate to just take on more duties without asking. Read the Answer The journey is the reward.
- Chinese Proverb City of the Month: Viva Las Vegas!
Want to suggest a city and attractions for next month? Please e-mail suggestions, to Heather Fallon at: [email protected]. There are four basic food groups: milk chocolate, dark chocolate, white chocolate, and chocolate truffles.
- Anonymous We would like to thank everyone for their comments and great suggestions for a potential name for The Monthly Perk. After listening to our delegates, we’ve decided and the majority of you voted to keep the name the same, The Monthly Perk. We’d like to thank everyone for their suggestions and are going to award a free week of training to Cheryl Weiss for her insightful comments and great suggestions. In her current role, Cheryl is the Senior Executive Assistant for the Chief Operating Officer of the Ministry of Health for the Provincial Government of British Columbia. She has been with the Provincial Government of BC for the last 16 years. Congratulations to Cheryl! Fun Fact:
A surprising danger lurks on your desk
On average, 100 people choke to death on ball-point pens every year. Do you Avoid Confrontation?
A former colleague of mine has complete conversations in his head with people that he is angry with, and rarely directly with the other person. This anger in his head continues to build because of his frustration, yet he never lets the other person know that he is frustrated and subsequently angry. It got so bad that he almost lost his marriage because he didn’t let his wife into these conversations he was having with her; but by himself. It was almost too late by the time he did bring her into the real conversation. His need to avoid confrontation is so strong that he has a safe confrontation in his mind and feels that he has dealt with the issue. As you can imagine, this doesn’t work (especially for the other person involved). Fun Fact: A scary fact about personal ads
Thirty-five percent of the people who use personal ads for dating are already married.
You’ve heard the jokes about the procrastinators’ recovery group that keeps putting off their meeting date? And we all laugh because we all know it is true. We’ve been there.
Fun Fact: No wonder people are bald!
The average human loses about 200 head hairs per day Abby’s Chicken Enchiladas and Black Bean Salad Enchiladas: Boil a couple of chicken breasts in water until thoroughly cooked and shred chicken. In large tortillas (4 per casserole dish), place several slices of Monterey Jack cheese with jalapeño peppers (about 3 slices) in each tortilla. Place as much shredded chicken as desired in each tortilla atop the cheese slices. Then pour a couple spoonfuls of salsa on top. Fold tortillas and like a burrito and place four per casserole dish. Mix the sauce ingredients in a big pot on stove--heat lightly until mixed (stir constantly using whisk). Sauce is done when grated cheese melts and mixture slightly thickens. Pour atop tortillas in two casserole dishes. Cook at 350 degrees for 30 minutes. Black Bean Salad Mix until even color and looks yummy! |
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Heather L. Fallon serves as the Director for the Center for Administrative Management at the Performance Institute. Have a question for next month? Please e-mail Heather at: 
One of our next training events, The Associate Administrative Management Week will be taking place in Las Vegas from June 18-22nd. If you’re headed to the training or interested in registering, check out some of our favorite activities in Sin City! For more information about the training: 
Rhonda Scharf, CSP, has worked in the trenches of office administration. She knows the unique stresses, challenges, workload and management issues you face every day. Then, fifteen years ago, Rhonda found herself ON THE RIGHT TRACK. Rhonda is an administrative professionals expert and delivers entertaining motivational and educational training programs and keynote speeches.