Day One: July 20, 2004

7:30   Registration and Continental Breakfast

8:30   Keynote Address: The Landscape of Personnel Management and HR Issues in Law Enforcement
Hear the latest perspectives on enhancing the quality of law enforcement personnel and improving accountability. Examine new developments in:
- The Need for Thorough Planning and Investment in Recruitment and Retention Initiatives
- Challenges Facing the Law Enforcement Community in the Human Resources Area and Best Practices for Addressing Staffing Shortages
- Integrating the Perspectives and Needs of a Diverse Law Enforcement Community
Carmelita Pope-Freeman, Community Relations Service, U.S. Department of Justice

9:30   Leadership Panel: Leading Strategies in the Recruitment and Retention of Personnel
This panel from across the nation will discuss recruiting and retaining law enforcement personnel in the current economy, as well as management strategies to effectively enhance department or division performance.
- Examine Strategies Utilized by Successful Departments
- Understand How to Overcome Common Problems
- Discuss Lessons Learned
Antoinette Archer, PHR, Richmond, Virginia Police Department
Ernie O’Boyle, Director, Virginia Law Enforcement Accreditation Program
Chief Vicki Pelzer, University of Washington
Chief Bill Harvey, Lebanon Police Department

11:00   Break and Refreshments

11:15   Breakout Sessions: Choose A or B
Session A: Profiles for a Positive Hire and Selection Tools
- Identify the Key Traits of a Positive Law Enforcement Hire
- Learn How to Implement a System to Identify and Utilize the Best Skills and Work Traits of Your New Hires
- Develop Referral Bonus Systems that are Policy and Procedurally Compliant
Dr. Cassi Fields, President & CEO, Fields Consulting Group, Incorporated

Session B: Human Capital Planning and Performance Management
- Utilize Winning Strategies for Linking Performance Measures and Planning
- Establish Your Agency as a Leader in Performance Measurement
- Develop a System for Speedy Implementation of Effective Tactics
Tara Shuert, Director, Center for Human Capital Strategy, The Performance Institute

12:15   Lunch Keynote Address: Become a “Workplace of Choice” in Law Enforcement
The field of law enforcement has much to offer any candidate who would like to serve the public. Even in the face of uncertain funding, you are still expected to attract the best and brightest to your department. In order to attract these top candidates, strategies can be implemented to become an “Employer of Choice”.
- Acquire the Tools Needed to Win the “War for Talent”
- Effectively Showcase Your Agency’s Reputation
- Learn Innovative Ideas From a Successful Department
Gregory Smith, Associate Director, The Institute for Law Enforcement Administration

1:15 Breakout Sessions: Choose A or B
Session A: Strategic Marketing for Effective Recruitment
- Design an Effective Advertising Campaign
- Successful Community Initiatives to Recruit Candidates
- Utilizing the Internet to Recruit Personnel
Antoinette Archer, PHR, Richmond, Police Department
Sgt. Michael Snawder, Police Officer Recruiter, Richmond Police Department

Session B: Succession Planning and Leadership Development
- Establish a Process that Recruits Employees, Develops Their Skills and Prepares Them For Advancement While Ensuring a Return on Investment
- Maintain a System that Places Highly Qualified People in all Positions for Today, Tomorrow, Next Year, and Five Years From Now
- Identify and Track High-Potential Employees for Leadership Positions
Ernie O’Boyle, Director, Virginia Law Enforcement Accreditation Program

2:15 Break and Refreshments

2:30 Breakout Sessions: Choose A or B
Session A: Effective Outreach for Recruiting Women
- Overcome obstacles in Policy and the Selection Process
- Collaborate on Cutting Edge Recruiting Strategies for Targeting Women in Your Community
- Identify Effective Retention and Development Procedures
Chief Vicki Pelzer, University of Washington

Session B: Managing the Training Function
- Target and Maximize Training Potential
- Improve Training Efficiency and Cost-Effectiveness
- Integrate the Latest Innovations in the Interactive and Standard Classroom Training
Chief Bill Harvey, Lebanon Police Department

3:30 Break and Refreshments

3:45 Enhancing Candidate Preparation for Hiring Success
- Proactively Identify Candidates Most Likely to Succeed in the Selection Process
- Tutor the Examination Process to Achieve Positive Results
- Effectively Utilize the Personal History Questionnaire
Ernie O’Boyle, Director, Virginia Law Enforcement Accreditation Program

5:00 Adjourn

DAY TWO: JULY 21, 2004

7:30   Continental Breakfast

8:30   Keynote Address: The Importance of Selective Recruiting and Thorough Training to Avoid Liability and Litigation
Michael Brave has been involved in a wide-range of comprehensive law enforcement risk/liability and litigation management services throughout his career. He has served as a litigation consultant and an expert witness in state and federal civil rights issues.
- Gain Proactive Strategies on Risk Management and Legal Representation
- Know the Red Flags in Employee Screening
- Establish the Latest Officer Training Programs to Reduce Allegations and Litigation
Michael Brave, President, LAAW International, Incorporated

9:30   Leadership Panel: Effective Collaboration between Employers and Unions
This panel will focus on ways to successfully improve labor-management relations to deliver the best possible citizen services. Hear from union leaders and management on how building an effective relationship can increase employee morale.
- Ensure that labor-Management Relational Policies and Practices Help Your Agency Achieve its Mission
- Discuss Lesson Learned from the Experiences of the Panel
- Identify and Overcome Common Obstacles
Michael Brave, President, LAAW International, Incorporated
Brenda Smith, Deputy Chief of Police, City of Omaha

11:00 Break and Refreshments

11:15 TRACK ONE: RECRUITMENT & RETENTION
Utilizing Personnel Evaluations
- Develop Standards for Measuring Performance
- Define Duties and Competencies for Officers
- Communicate Final Performance Elements and Standards to Each Employee
Sgt. Ernest Cabriales, Los Angeles Police Department

TRACK TWO: STRATEGIC HR MANAGEMENT
Best Practices in Managing Overtime Costs
- Learn about Planning for Overtime
- Understand the Monitoring Role – the Key to Overtime Management
- Explore the Impact of Decision Making and Policy Setting on Overtime
Randall Greeley, Planning and Research Manager, Chandler Police Department

12:15 Networking Luncheon

1:15 Breakout Sessions: Choose A or B
Session A: Recruitment in the Spirit of Community Policing
- Select Quality Personnel for Community Policing
- Criteria to Look for Best Delivery of Community Policing
- Identify Managerial Challenges to Retaining Personnel
Brenda Smith, Deputy Chief of Police, City of Omaha

Session B: Managing Your Agency’s Benefits
- Utilize New Ideas to Keep Costs Reasonable, Ensure High-Quality Care and Spur Innovation
- Hear New Approaches to Better Administer Benefits to Improve the Quality of Your Agency
- Learn “Best Practices” from a Leading Agency
Carl DeMaio, President, The Performance Institute

2:15 Break

2:30 TRACK ONE: RECRUITMENT & RETENTION
Managing Psychological Fitness for Duty
- Recognize Important Factors in Making an Office Emotionally Fit for this Type of Work
- Effectively Measure the Emotional Fitness of Officers in the Context of Real Work
- Build Academy and In-Service Programs to Ensure Emotionally Sound Personnel
Karen Spencer, Ed. D., Purposeful Development Associates

TRACK TWO: STRATEGIC HR MANAGEMENT
Individual Performance and Career Development Plans for Law Enforcement
- Know How to Use Performance Measurements and Targets Appropriately to Clarify Expected Results From Law Enforcement Personnel
- Examine the Issues Surrounding This Process and Implement Strategies to Maximize the Impact that Performance Appraisals Can Have on Retention
- Build a Personalized Career Development Plan for Law Enforcement Personnel that Balances Skills Sought and Resources Available
Harry Brull, Personnel Decisions International, Inc.

3:30 Break and Refreshments

3:45 Successful Strategies and Effective Outreach for Recruiting Minorities
- Recruitment Methods Designed to Make Candidates Feel Welcome Within the Department
- Targeted Outreach Strategies that are Minority-Specific
- Strategies to Combat Obstacles in Hiring, Policy, and Selection
Pat Guessferd, Officer, Los Angeles Police Department

5:00 Adjourn

POST-CONFERENCE WORKSHOPS: JULY 22, 2004

8:30   Registration and Continental Breakfast

9:00   Workshop A: Homeland Security Recruitment, Retention, and Certification While law enforcement is much more prepared today than ever, homeland security threats are constantly changing. Training and certification strategies for staff is becoming an essential component in federal assistance and funding. In this application workshop, you will examine how the threat of terror has altered the way agencies recruit, retain, and train personnel. You will emerge with the skills to align your human resource efforts with the terror threat and government mandates. - Recruit Capable and Qualified Applicants that will Contribute to Your Mission of Safety - Retain Personnel that will Ensure Your Agency’s Domestic Preparedness Success Preparedness - Train Incident Command and Emergency Response Personnel and Get Certified - Meet Government Requirements for NIMS

12:00 Networking Luncheon

1:00   Workshop B: Identifying and Obtaining Grants for Human Resources Funding opportunities and sources for law enforcement agencies are changing every day. While Federal funds decline, performance measures are being written into grant requirements and private sector firms are offering tools to be used by local and state law enforcement. In this special workshop, join a successful grant writer for a nuts and bolts primer course that will enhance your ability to identify, apply for, and win grants for your department initiatives. - Learn to Write Grant Applications that will Link Resources Requested to Activities Being Funded and to Ultimate Results - Discover Sources of Funding for HR and Homeland Security - Uncover New Sources of Funding to Fight For and Protect our Homeland - Communicate Your Agency’s Mission to Funding Sources

4:00 Adjourn