2003 Forum on Crime Lab Management for Criminal Justice Agencies

Develop Effective Approaches and Methodologies for Crime Lab Management

Develop Strategic Workflow and Business Models for Forensics
Streamline Internal Processes and Improve Caseload Management
Tackle Evidence Backlogs to Increase Integrity and Work Quality

Strategic Staffing for Public Crime Labs

Adapt Your Outreach and Recruitment Approach to Target the Best Candidates
Develop Strategies and Guidance Models to Overcome Staffing Challenges
Formulate Methods to Motivate and Retain Personnel Through Training and Continuing Education

Implement Performance Measures for Quality, Competency and Service Delivery

Identify Cost, Measurement and Delivery for Service
Learn Effective Competency Measurements to Maximize Efforts
Study and Incorporate Organizational Best Practices

July 30- 31, 2003 - The Performance Institute - Arlington, VA

Agenda and Speaking Faculty
Day One: July 30, 2003
8:30	Registration and Continental Breakfast
9:00	Keynote: Science and the Law: The Nexus of Conflict and Resolution: Discuss the challenge of effectively managing the balance between the scientific community, law enforcement, and the legal system while breaking new ground and following scientific principles. Identify current challenges within public crime labs and forensic science communities *Max Houck*, Director of the Forensic Science Initiative, West Virginia University
10:00	Break & Refreshments
10:15	Business Models for Public Forensic Science Laboratories Target Current Caseload Ratios and Management Identify Turnaround and Decrease Analysis Time Ensure Quality and Enhance Operational Flow Max Houck, Director of the Forensic Science Initiative, West Virginia University
11:15	Outsourcing as a Means to Backlog Reduction Identify Key Factors in Reducing Risk Examine Backlog and Formulate Preventative Planning Create Methods for Program Performance Implement Effective Strategies for Success Roger Kahn, Ph.D., American Society of Crime Lab Directors, President Elect, November 2003
12:15	Networking Lunch
1:15	The Cost of Quality Identifying and measuring costs associated with quality is an essential management component within the crime lab. Through a thorough analysis conducted on state needs and resources necessary for quality assurance, this presentation will discuss costs associated with providing a quality service, and how to implement measures to determine value. • Analyze, Review and Discuss Delivery Options for Quality Service • Develop Benchmarks and Identify Quality Assurance Resources • Discuss Outsourcing Quality Systems Management William J. Tilstone, Ph.D., Executive Director, National Forensic Science Technology Center Kevin Lothridge, Deputy Executive Director, National Forensic Science Technology Center
4:15	Adjourn
Day Two: July 31 , 2003
8:30	Continental Breakfast
9:00	Keynote: Current Landscape of HR and Personnel in the Crime Lab Hear the latest news and perspectives on challenges faced in recruiting and retaining crime lab personnel. Examine policy and procedure to identify and remove obstacles, and discuss strategic staffing of the crime lab
10:00	Break & Refreshments
10:15	Strategic Staffing for the Crime Lab • Identify the Need for Forensic Staffing Models in Public Forensic Laboratories • Discuss Current Recruitment, Selection and Hiring Practices and Evaluate Selection Criteria of Personnel • Understand the Effect of Organizational Structure on Staff and Funding • Examine Innovative State Crime Lab Staffing Efforts • Assess and Improve Current Career Ladders and Performance Evaluations • Formulate Techniques for Effective Collaboration with Academia W. Mark Dale, Director, New York City Police Department Laboratory Dr. Wendy S. Becker, Co-Chair 2003 SIOP Doctoral Consortium, Assistant Professor of Management, University at Albany
12:15	Networking Lunch
1:00	Selection and Implementation: Choosing the “Right” Selection Tool for Your Agency • Understand the Pros and Cons of Structured Panel Interviews and Their Incorporation into the Application Process • Ensure Your Agency’s Selection Process Promotes Quality and Diverse Applicants • Examine and Improve Current Personality and Assessment Methods Dr. Cassi Fields, President & CEO, Fields Consulting Group, Incorporated
1:45	Break & Refreshments
2:00	Competency: Definition and Measurement • Define, Set and Create Measures for Competency • Target Training Programs and Continued Education: Administration Challenges Under a Crunched Budget • Discuss Innovative and Creative Educational Tools William J. Tilstone, PhD, Executive Director, National Forensic Science Technology Center Kevin Lothridge, Deputy Executive Director, National Forensic Science Technology Center
4:00	Break & Refreshments
4:15	Grants and Funding • Hear Updates from the National Institute of Standards and Technology on Current Programs and Solicitations: Learn First Hand What Agency Reviewers Look For • Improve In-house Grants & Project Management and Determine Reasonable and Specific Project Goals • Identify, Target and Obtain New Funding Opportunities • Discuss Variations and Ranges of Crime Lab Funding Across the Country Susan Ballou, Program Manager, Forensic Sciences, Office of Law Enforcement Standards, National Institute of Standards and Technology

Exhibiting and Sponsorship Information

To learn more about exhibit and sponsorship opportunities at Performance Institute educational seminars and conferences, please call Shawn Keeley at 703-894-0481.

Or by calling us at
703-894-0481

Hotel

The 2003 Forum on Crime Lab Management for Criminal Justice Agencies will be held at the Performance Institute in Arlington, VA. A limited number of rooms have been reserved for you at the Quality Courthouse Hotel. Please contact the hotel at (703) 524-4000 and be sure to ask for the Performance Institute conference rate of $129 per night. The Quality Courthouse Hotel will ensure that your conference experience is comfortable and enjoyable. For additional information on accommodations and area attractions, please contact them directly at:

Quality Courthouse Hotel
1200 N Court House Rd,
Arlington, VA 22201
Phone: (703) 524-4000

Tuition

Fees for attending The 2003 Forum on Crime Lab Management for Criminal Justice Agencies are as follows:

Conference:

$1095

Group Discounts

Reduced tuition rates for delegates who attend in groups of three or more are available by calling Shawn Keeley at 703-894-0481, or emailing him at Shawn Keeley.

Free Subscription to Institute Research:

The Performance Institute serves as the nation’s leading repository of thoroughly researched, documented, catalogued and peer-reviewed “best practices” in a multitude of issue areas. Each month, the Institute publishes its research through a variety of e-mail publications. To subscribe to the Institute’s newsletter on Law Enforcement Innovations, e-mail your complete contact information to [email protected]. Or for more information on Institute programs and services, visit us on the Internet at www.performanceweb.org

Administrative Note: A 10% cancellation fee on registration will be charged for cancellations received less than three weeks from the date of the conference. As speakers are confirmed 6 months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program