May 5-6, 2003
Identify, Learn and Implement Proven Strategies and Best Practices:
●
Achieve Measurable Performance Improvements
Apply new IT strategies to increase program
performance and link IT with performance measures for concrete results
● Use Performance-based Technology Contracts
Utilize performance-based contracts to ensure to success of
your IT initiatives, achieving program results on time and on budget
● Meet Data Standards and Reporting Requirements
Maximize the effectiveness of your data gathering and reporting, and meet
specific state and local information requirements
● Integrate and Automate Services through Technology
Use innovative technologies to streamline cumbersome processes and integrate
social services, ensuring more effective service for your constituents
In Association with:
Innovative Solutions to Acquire and Effectively
Implement Your Technology Strategy
Dear Social and Human Services Program Managers, Information Officers and Systems Administrators:
On May 5-6, 2003, you are invited to join officials from national, state and local agencies and organizations across the nation at the conference on "Information Technology Strategy for Social Services.” This event will showcase leading innovations in developing and implementing technology strategy – effective planning, budgeting, performance management, information management, and more.
Improve Program Performance, Achieve Program Goals
You will emerge from this conference with timely strategies for enhancing your organization’s ability to set and achieve program goals and performance results. Integrating technology strategy with your overarching mission, this summit will provide you with a performance framework that will help social service agencies and organizations envision and achieve new results, with concrete performance data to support them.
Best Practice Case Studies
From around the country, we have assembled some of the most innovative technology solutions to ongoing challenges in the social services arena:
Ø Integrated Services: “No-Wrong-Door”
Ø Case Management: Technology Streamlining Processes
Ø Welfare to Work: Robust Integrated Systems
Ø IT Project Management: Best Practices and Performance Management
Ø Strategic Planning: Making it All Happen
Deliver More Results with Less Money
State and local government all over the country are facing tough budget shortfalls. Utilize technology strategy and applications to ensure that you meet and exceed program expectations while at the same time reducing overall program costs. Integrate services, reduce processing costs, increase data accuracy and speed, and enhance program performance results.
Learn from Leaders in the Field, Presenting Emerging Innovations, Best Practices, and Lessons Learned. The “2003 Conference on Information Technology Strategy for Social Services” offers a diverse speaking faculty and a wide range of valuable information and experience for the social service manager. Take advantage of this hands-on environment, and walk away with the tools to improve your own agency’s IT and program strategy.
Space at the conference will be limited. For more information and registration, contact 703-894-0481. Don’t delay and miss out on the timely solutions the conference on "Information Technology Strategy for Social Services” offers your organization. I look forward to seeing you in May!
Sincerely,
David Parker, Jr.
Associate Director
The Performance Institute
8:00 Registration and Continental Breakfast
8:30 Keynote Address: Technology for Social Services, Marq Youngblood, Chief Information Officer, Oklahoma Department of Human Resources
9:30 Leadership Panel: Best Practices, Using IT to Support and Transform Social Services, Michael Coulson, Director, Pennsylvania Department of Public Welfare, Paul Taylor, Chief Strategy Officer, Center for Digital Government, Jim Hogan, Senior Project Manager, Michigan Human Services Development
10:45 Break
11:00 Integrating Services: "No-Wrong-Door," Rae Ann Steinly, Senior Project Manager for IT and Services Integration, American Public Human Services Association, Harry Sutton, Director of Information Systems, Virginia Department of Social Services
12:00 Luncheon
1:00 Utilizing Technology to Deliver Critical Services, Dan Gonos, Chief Technologist, EDS Solutions Consulting West - CalWIN Project
2:00 Case Study: WorkFirst, Debbie Zeidenberg, Washington State Office of Financial Management, WorkFirst Performance Team
3:00 Break
3:15 Case Management: Revving up Performance, Mark Turner, Ph.D., President, Optimal Solutions Group, LLC, Adjunct Professor, Georgetown Public Policy Institute
4:15 Adjourn
Day 2: May 6, 2003
8:00
Continental Breakfast
8:30
Making it Happen: IT
Investment
Management, John Wheatly,
Socius
Corporation
9:30 IT
Project Management: Drilling
Down to the Common
Questions,
Robert Mastro,
Director of
Information
Technology, New York
State Office of Temporary
and Disability
Assistance
10:30 Break
10:45
Case Study: SEMS Imaging System
Speeds Up Process, Steve
Spitzer,
Washington State Division of Child
Support
12:00 Luncheon
1:00
Application Workshop: What Gets
Measured Gets Done:
Building a
Performance Measurement
Framework to Achieve
IT and
Program Results, Carl DeMaio,
The
Performance Institute/Reason
Foundation
4:00 Adjourn