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COURSES

Leading Organizational Change

Managing organizations during times of major change is the greatest challenge that leaders face. Continuous, overlapping change often causes losses in productivity, morale problems, increases in turnover and dysfunctional behavior. Leaders must learn how to not only manage change, but also how to manage the inevitable human transitions that people experience when faced with significant change. Whether it comes through strategic planning or as a response to outside events, change must be managed effectively to achieve organizational excellence. Participants in this training will learn how to deal with these dual challenges and how to lead their organizations through the change process.

Key Methodologies Covered

This training will focus on developing a change management strategy that is aligned with organizational mission and focuses on bottom-line results. At the end of this interactive training participants will be able to identify key concepts of organizational change and understand the dynamics at work within their organizations.

Training Curriculum
Day One Agenda:

8:30

Registration & Continental Breakfast

9:00

Understand the Process of Organizational Change
• Identify the frameworks required to manage change in your organization
• Develop a strategy to differentiate between change and transition

10:45

Role of the Change Leader and Implementation Team
• Solidify senior leadership and stakeholder support for an integrated change process
• Evaluate risk and assess the critical elements of change

1:15

Plan for Change: Align Your Change Management Initiative with Organizational Strategy
• Implement a change management plan to drive organizational results and enhance performance
• Create clearly defined end outcomes and develop strategies to meet your change management initiative

2:30

Assess Internal and External Resistance to Change
• Evaluate risk and assess the critical elements of change
• Ensure your organization can sustain change by building individual resilience

3:30

Build the Case for Change that Directly Addresses Points of Resistance
• Involve people in developing long-term objectives and planning for change
• Share power with team members and others to encourage the implementation of the change efforts

4:00

Adjourn

Day Two Agenda:

8:30

Continental Breakfast

9:00

Develop an Effective Communications Strategy to Lead Change
• Examine how to best communicate your change initiative to your internal workforce, external stakeholders and taxpayers
• Create employee buy-in and decrease resistance

11:00

Establish Accountability for Change Implementation
• Ensure agency mission and visions are consistent with long-term “values”
• Institute a bottom-up process for reorganizing systems and processes
• Develop performance measures that are specific and accountable

1:00

Invest in Training to Facilitate Change Implementation
• Identify the core competencies required to develop and implement an organizational vision
• Identify and integrate key issues affecting the organization

2:00

Evaluate the Change: Assessing Organizational Response and Performance: Ongoing Assessment of Decision Making and Change Initiatives
• Establish quarterly reviews to re-assess performance measures and the execution of the strategic plan
• Continue constant internal and external communication to deliver key messages concerning project implementation

3:00

Case Study: Developing Change Leaders
Learn how to use leadership development programs to counter the loss of institutional knowledge and identify future leader

4:00

Adjourn

 

 

 

DATES

September 19-20, 2005
Arlington, VA
Download PDF Brochure and Hotel Information
|
August 29-30, 2005
Chicago, IL
Download PDF Brochure and Hotel Information
|

DESCRIPTIONS

Course Level: Intermediate
Format: Group-Live
Prerequisites: None
Advance Preparation: None
CPE Credits: 12.5
Tuition: $1095
What You Will Learn

Your Myers-Briggs Personality Type

Time and Stress Management Tools

Office Technology Skill Sets

Business Writing Techniques

Change Management Processes and Techniques

Website and Intranet Management

Career Skill Assessment

HOW WILL YOU BENEFIT

Advance Your Career as an Administrative Manager
Position yourself as a high-impact administrative manager by enhancing your skills and improving office efficiency

Create a Professional Development Plan
Devise and implement a professional development plan that identifies the skills you need to take on new responsibilities

Improve Writing and ommunication
Sharpen your skills to become a more valuable asset for your office team

Help Your Office Become More Productive and Effective
Conduct value-added research and data analysis for coworkers and supervisors

GET CERTIFIED

The Performance Institute offers the only comprehensive certification programs in government management.

This training program is part of the curriculum of the following certification programs:

Government Administration Management
Government Performance Management
Human Capital Management

The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.

Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue
North, Nashville, TN 37219-2417. Website:
www.nasba.org