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I want to go
through the ground rules for this process.
As a facilitator, you should review these with the participants in
your stakeholder sessions. And, just
as I did earlier, you should lay the groundwork for this process by conveying
a sense of urgency and the need for this.
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Now the ground
rules. The first two listed here are
extremely important since these rules imply the cultural shift that you need
to effect. In the beginning of the
process, you should not feel constrained by things that you can “control,”
but rather focus on what you can “influence.”
This should be a kind of brainstorming session. Get everything down on paper before
eliminating things and refining your list of end goals.
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Other rules to
convey to participants in the stakeholder sessions are the importance of
measuring the real picture, without getting hung up on how politically
sensitive the task is. Also, do not
feel constrained by the budget in the first go-around. The list of outcomes, strategies, and
activities that participants generate can be refined further down the
line. Finally, don’t start with activities
or outputs, but instead start with end outcomes and work backwards.
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