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© 2002 The Performance Institute
Program Outputs
•For each intermediate outcome…
•What specific things can this agency do to cause that change to happen?  …to influence that target to change?
•What products could you produce?
•What services could you provide?
•What is the actual workload that is to be handled?
• (Note: Don’t include administrative items inside your program. Think of what things actually leave the four walls of your program.)
Toss out the following questions to generate dialogue among meeting participants during the development of program outputs to correspond to each intermediate outcome.
What specific things can this agency do to cause the desired change to happen?
What products and services should be provided?
What is the actual workload to be handled?
At this point in the process, don’t concern yourself with administrative items.  Administration feeds all logic models.