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© 2002 The Performance Institute
End Outcomes
•What is the “bottomline” of your program? 
•How will you know you have been so successful that you can shut your program down?
•If you had to defend your program’s value/benefit before a grand jury, what 2-3 pieces of evidence would prove you were a success rather than a failure?
•What is the end benefit to the taxpayer or society from your program?
The following list of questions should guide your specification of end outcomes.  Toss these out when you are in the role of facilitator at the stakeholder sessions to get the dialogue going.
First, challenge them to consider the bottom line of their programs.
The next question, “How will you know you have been so successful that you can shut your program down?” is among the most intriguing on this list.  Allocate a good amount of time for stakeholder session participants to ponder this one.  Ask them to envision that point in time where the social problem that their agency is charged with addressing has been eradicated.  What would that look like?
Next, what 2-3 pieces of evidence would you present to the grand jury (i.e. Congress) to prove your program’s worth?
And finally, what end benefit are you charged with delivering to the taxpayer?