Join us for this complimentary forum on September 20th as we explore ways to foster a culture of sustainability and growth with the use of analytic tools and capabilities.

RSVP today to reserve your seat at this important event.

Agenda-at-a-Glance: September 20, 2011

7:30	Registration and Continental Breakfast
8:00	Keynote Address: Re-Align Government Resources to Meet Citizen Expectations
8:45	Refreshment Break
9:00	Breakout Session A: Advanced Case Management in Government: A Single View of the Citizen
10:00	Refreshment Break
10:10	Breakout Session B: Predictive Crime Analytics for Smarter Public Safety
11:10	Refreshment Break
11:20	Breakout Session C: Planning, Budgeting, and Performance Management for Improved Transparency
12:15	Review of How Analytics Will Make Miami a Smarter City
12:30	Forum Adjourns

KEYNOTE Re-Align Government Resources to Meet Citizen Expectations
Reports show that citizens currently lack confi dence in government due to cuts and adjustments that have occurred in many government programs. To gain citizen support and enthusiasm for government and public service, reform and better utilization of tax payer dollars must be executed throughout all government entities. During this keynote address, we will discuss how to revamp program delivery, execution and performance management based on stakeholder feedback.

BREAKOUT SESSION A Advanced Case Management in Government: A Single View of the Citizen
MICHAEL GREEN, Team Lead, IBM

• Reduce administrative costs associated with social services
• Integrate structured and unstructured content
• Increase decision making in shorter timeframes

BREAKOUT SESSION B Predictive Crime Analytics for Smarter Public Safety
MARK CLEVERLEY, IBM Director of Strategy; Global Government

• Recognize patterns in crime statistics, understand the events that trigger crime, and proactively take action to deploy resources
• Utilize visual mapping techniques to enable intuitive understanding of complex data and quickly assess policing tactics
• Enable real-time feedback to law enforcement offi cers and supervisors
• Better monitor decisions to ensure you achieve the best possible outcomes

BREAKOUT SESSION C Planning, Budgeting, and Performance Management for Improved Transparency
JON DESENBERG, Senior Policy Director; The Performance Institute

• Combine new priority setting techniques with key performance indicators to understand the intersection of critical needs and resources
• Utilize visual mapping techniques and trend analysis to proactively make better resource trade-offs between programs
• Develop Performance Reviews and statistically driven public meetings to create better informed and more useful conversations with employees, stakeholders, leaders and the public