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Performance Management
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Performance Management System
Linking resources to results through performance measurement

Human Capital Management
Designing workforce assessments and human capital plans to enhance employee accountability and drive recruitment success

Acquisition & Sourcing
Managing public-private competitions for commercial activities to enhance cost efficiencies and program performance

Citizen-Centered e-Government
Architecting, managing, and budgeting for one-stop, customer-oriented information technology initiatives

Improved Financial Management
Calculating and allocating program costs, accelerated reporting of financial information, and reducing payment errors

Strategic Communications
Developing and implementing strategic communications plans that directly contribute in measurable ways to the organizational mission and goals.

Performance Management System

10 Ways the Institute Can Help Your Agency Improve its Performance Management System

1 Measures

Developing “SMART” Performance Measures
Drawing on the Institute’s performance measures database
and Logic Model methodology, your agency will develop
meaningful performance measures that are Specifi c, Measurable, Accountable, Results-Oriented and Timely.

2 Planning

Establishing a Clear Strategic Plan
As expert facilitators of the strategic planning process in
government, the Institute will help your leadership team devise goals, define strategies and establish clear priorities.

3 Alignment

Aligning Programs to Agency Goals and Strategies
With its emphasis on using performance management to lead change in government, the Institute will help align all agency activities and programs to a common set of goals and measures, ensuring the entire agency is aligned to the same priorities.

4 Accounting

Calculating Full Costs of Government Programs and Services
Through our cost accounting methodologies, the Institute can provide senior management greater transparency and control on costs of each program activity and service area in government.

5 Budgeting

Justifying Budgets Using Performance-Based Budgeting
By integrating performance measures into budget justifications, the Institute can link agency budget resources with performance results in a way that provides decision makers and the public
with a clear picture of whether they are getting the “biggest bang for the taxpayer buck.”

6 Motivation

Cascading Performance Measures into Individual Employee Plans
To reinforce change management and leverage the workforce for performance improvement, the Institute will help craft employee performance plans and evaluation systems.

7 Management

Getting Performance and Financial Information to Managers for Immediate Use
Don’t get overwhelmed by performance data. The Institute will help simplify and streamline your existing performance measures and data systems to maximize information for senior management’s immediate decision-making.

8 Auditing

Ensuring Quality of Performance and Financial Information Reported
New audit standards require performance information be accurate and reliable—apply the Institute’s 10 point performance measurement data quality framework to ensure your data meets
these standards.

9 Evaluation

Identifying Next Steps for Performance Improvement
Performance measures only tell part of the story—tap the Institute to conduct a thorough program evaluation to make realistic recommendations for signifi cant performance improvements.

10 Reporting

“Telling Your Story” Through Performance and Accountability Reports
Use performance measures to communicate your results record to decision makers and the public through the Institute’s effective performance reporting techniques.

Contact Blake Zach at 703-894-0481 or [email protected].

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