Agenda-at-a-Glance: December 13, 2011

7:30	Registration and Continental Breakfast
8:00	Keynote Address: Re-Align Government Resources to Meet Citizen Expectations
9:00	Refreshment Break
9:15	Planning, Budgeting, and Performance Management for Improved Transparency
10:15	Refreshment Break
10:10	Case Study: Predictive Crime Analytics for Smarter Public Safety
11:10	Refreshment Break
11:20	Interactive Session: How to Create an Analytics Driven Organization
12:30	Forum Adjourns

Session Descriptions

Keynote: Re-Align Government Resources to Meet Citizen Expectations
CHRISTOPHER THOMASKUTTY, Deputy Mayor; City of Baltimore, Maryland
Reports show that citizens currently lack confidence in government due to cuts and adjustments that have occurred in many government programs. To gain citizen support and enthusiasm for government and public service, all government entities must reform and better utilize taxpayer dollars. During this keynote address, we will discuss how to revamp program delivery, execution, and performance management based on stakeholder feedback.

Planning, budgeting and performance management for improved transparency
JON DESENBERG, Senior Policy Director; The Performance Institute
During this interactive session, you will learn how leading local governments are using the Government Performance Logic Model for more refined planning, resource and prioritization choices. Using an outcome approach to define and focus on a few critical indicators has helped high performing local governments enhance decision making, drive better dialogue with elected officials and citizens, and produce better returns on every investment. Today, through the use of IBM predictive analytics solutions and geographic information systems, many of these organizations are now taking the next step, looking forward with leading measures to recognize trends and implement solutions in a timelier manner.

• Combine new priority setting techniques with key performance indicators to understand the intersection of critical needs and resources.
• Utilize visual mapping techniques and trend analysis to proactively make better resource trade-offs between programs.
• Develop Performance Reviews and statistically driven public meetings to create better informed and more pragmatic conversations with employees, stakeholders, leaders, and the public.

Case Study: Predictive Crime Analytics for Smarter Public Safety
ROB DOLAN, Worldwide Industry Leader, Public Sector, IBM
During this session, you will learn how police departments can use IBM's predictive crime analytics solutions to improve overall operations, maximize public safety resources, and help reduce crime without a proportional increase in staff. Through the use of IBM predictive analytics solutions and geographic information systems from ESRI, see how to recognize trends and help thwart crimes before they happen making life safer for citizens.

• Recognize patterns in crime statistics, understand the events that trigger crime, and proactively take action to deploy resources.
• Utilize visual mapping techniques to enable intuitive understanding of complex data and quickly assess policing tactics.
• Enable real-time feedback to law enforcement officers and supervisors.
• Better monitor decisions to ensure you achieve the best possible outcomes.

Interactive Session: How to Create an Analytics Driven Organization
JON DESENBERG & ROB DOLAN

Leading governments always seem to be ahead of the curve, to know more information about their citizens, and to capitalize on opportunities that enhance their business performance. How do they achieve this? They integrate BI and analytics into their performance management framework in order to make quicker and more accurate decisions that reduce the barriers to executing strategy. Join us as during this interactive session as we discuss ways to develop a strategic approach to create an analytics driven organization.

• Focus on outcomes to move beyond issues.
• Use analytics-enabled insights to meet specific objectives.
• Model and embed analytics discipline in management practices.

This will be an open forum setting, and Jon and Rob encourage the audience to come prepared to discuss real examples from their own organizations.